Who's Hiring?
"You might have several careers through the years. Isn’t it great that you can have them all with one company?" - Mike McCallister - CEO
Humana's Career Classification
We plan careers based on competencies and passions. At Humana our associates are not expected to stay in one department forever. If you decide you want to spread your wings and try something new, we want to make that happen for you.
Through Infusion, you get exposure to various functions and build connections that help you carve your own way. We place Infusion hires and interns across the company in such groups as:
Actuarial Services
As an actuary, you are responsible for coming up with premium rate formulas based on geographical location, industry, prior claims experience and age/sex demographics as well as determining policy rates, reserves, and dividends.
Clinical Guidance Organization
The Clinical Guidance Organization guides consumers to use healthcare more effectively. This results in improved health outcomes and lower costs, increasing consumer confidence to navigate the healthcare system, use benefits effectively, and manage health. In addition, it builds trust in Humana as a resource and partner. Clinical Guidance Organization creates and delivers programs, services and tools that provide consumers with choice, transparency, independence and guidance in their healthcare decisions.
Provider Networking Contracting
The Provider Networking Contracting team is an integral part of Humana’s product development and sales initiatives. It is responsible for negotiating fee arrangements with healthcare providers to offer Humana members and associates a broad and deep network of care providers at reasonable discounts. Provider Contractors focus on the scope of our network, the effectiveness of the care provided, and the clarity and ease of use for our members. If you enjoy relationship building, negotiations, and analytics, here’s your opportunity. You’ll gain deep exposure to such groups as Network Operations, Sales, Clinical, and more to gain an integrated understanding of the business. Your first year with this group will be a combination of training and hands-on experience. Through the Contracting University program you will receive coaching on executive image, negotiation, and more – a foundation for a spectacular career.
- Provider Network Contracting Description
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- English
Corporate Communications
Think you’d enjoy working with the media? Then Corporate Communications could be your team. Help to develop messaging and programs to drive sales; benchmark our communications successes; or draft communications for members, providers, brokers, employer groups, and your fellow Humana associates.
Corporate Development/Mergers
The Corporate Development/Mergers & Acquisition department evaluates potential investments and combinations, both strategic and financial, with the goal of advancing the mission of Humana and its partners. Associates are expected to stay abreast of changes in the marketplace and identify opportunities for development. Financial and strategic analyses, as well as, communication with senior management and investment professionals, are performed daily to evaluate opportunities and advise appropriate actions. Potential candidates often possess a background in finance, accounting, or corporate strategy, and exhibit intellectual honesty and attention to detail.
Corporate Proposal Center
As the front-end to the commercial and group Medicare sales process, the Corporate Proposal Center team partners with such groups as underwriting, sales executives, legal and the Innovation Center in order to complete Requests for Information (RFI) and Requests for Proposal (RFPs).
Financial Operations
The Financial Operations department provides financial reporting and support to field office operations. It reports financial results from field offices to Humana’s senior management. Finance also supports in matters associated with new product offerings, development of pricing for products, evaluating provider networks and contracts, etc. As a financial analyst with this group, you will develop and utilize analytical tools to identify key operating metrics, identify cost trends, recommend corrective actions, and more.
Human Resources
At Humana, Human Resources drives strategy, programs, and processes that impact our 23,000+ associates. And since many of our products are piloted internally, HR plays a key role in company strategy and product development. This team is responsible for: associate engagement, ensuring operations are aligned to the values and purpose of Humana, leveraging human capital, building a winning culture, and driving organizational effectiveness. Infusion candidates have the opportunity to join any one of HR’s diverse departments including, but not limited to, HR Communications, Learning, Leadership Development, Talent Acquisition, and Compensation.
Innovation Center
If you like change and forward thinking, check out the Innovation Center. This group drives product design, creates ways to improve the consumer experience, oversees research and analytics, and identifies growth opportunities and business partnerships - domestically and internationally. Innovation enables Humana to be a global leader in health behavior change by creating products and services that allow individuals to take control of their health care.
Internal Audit
Infusion candidates looking to work in the Internal Audit department have a unique opportunity to see how all of the departments and components of Humana, Inc. work together. They will become the company experts on Humana’s various systems, processes, and procedures, making them an invaluable resource for the communication of best practices and the resolution of business issues. By joining Internal Audit, you will examine selected processes or approaches that may cause risk to the company and evaluate them for continued use.
Information Technology
Humana’s IT department provides technological expertise for business applications, as well as, project management services for major initiatives to deliver projects on time and within budget. This group also provides security governance to the company - protecting the confidentiality, integrity, and availability of Humana’s business, technical, and customer information. Those who take on IT Project Manager roles facilitate, mentor, coach, educate, and consult throughout the organization. The IT department is looking for individuals with excellent prioritization and management skills, as well as, technical expertise.
Marketing
Critical to the success and sale of our products and services, Humana’s Marketing department is responsible for articulating our brand message through every touchpoint with our customers, consumers and partners. Here you will find strategists, writers, project managers, researchers, graphic artists, Internet experts, and print production specialists working to determine whether a product will sell and who is likely to buy it. On this team, Infusion participants will use creativity and detailed analysis to contribute to Sales Support, Consumer Communication, the Web, Field Marketing, Senior Products, and more.
Product Development
The Product Development team aggressively pursues new product ideas that support the core strategic direction of Humana. Humana relies on them to identify and develop new ideas for products and services to offer members and associates. We're looking for highly focused, high-energy individuals to work with internal departments and external vendors to develop new products that keep Humana strong.
Sales
An important component of a world class sales organization is infusing the organization with new talent. Equally important is fostering a talent mindset where sales leaders create an environment for associates to learn, grow, and lead. The Sales Learning Academy is one strategy that moves Humana towards our goal of becoming a world class sales organization.
The Sales Learning Academy is a complimentary program to Humana’s Infusion Program, both designed to provide Humana with exceptional and diverse high-potential sales representatives and future leaders. The Sales Learning Academy leverages Infusion Program components and significantly augments the Infusion curriculum with an in-depth sales specific curriculum, real-life learning experiences, and sales market assimilation. Learn more about the Sales Learning Academy.
Service Operations/Account Installation
Service Operations/Account Installation offers more to associates and members than the traditional customer service organization. This team manages a full spectrum of service functions to achieve the goal of providing guidance and perfect service. When you join Service Operations or Account Installation, you will help set up customer accounts, manage the renewal process, build solutions to help members choose the right benefit plans for their needs, process enrollment, reconcile accounts, and more. If you like making sure customers get the service they deserve, this could be a great place for you.
Strategic Consultancy
The Strategic Consultancy group provides direction and project expertise for our customers as they plan, prioritize, and implement Humana’s mission-critical initiatives. This team plays a key role in affirming and validating the appropriate execution of Humana’s strategy. Our talented group of consultants helps to initiate and plan strategic efforts, oversee implementation of plan, and assists in closing the project upon completion. To be successful in Strategic Consulting, we encourage associates to be engaged in exploring all facets of a project. We look for candidates with variety in their academic and professional backgrounds.
Underwriting
Large Group Underwriting proposes rate fees appropriate for a client’s risk and in-line with the profit objectives of Humana. Large Group Underwriting proposes rate fees appropriate for a client’s risk and in-line with the profit objectives of Humana. We evaluate competitive data, anticipate and react to changing market conditions, and add value with consulting and competitive strategies. We evaluate risks and determine adverse selections (quote or decline) and establish competitive rates and service fees. Large Group Underwriting focuses on balance of competitive sales results & profitable growth. As an underwriter, your role would be to ensure there is a reasonable spread of risk among covered members, that the rate is consistent with the risk, and that the premiums are competitive and profitable.
