Contact Us
At Humana, we're dedicated to providing perfect service. If you have a question about claims, benefits, or resources for Humana members, feel free to call our Customer Care representatives. See below for contact information.
Contact information
The following phone numbers are for Humana members. We welcome e-mail communications, as well. For privacy reasons, members should use the secure e-mail feature in the Communications Center of MyHumana.
Phone numbers for members
To reach our Customer Care representatives, call the phone number on your Humana ID card or the phone number below. You must be a member of a Humana plan to receive assistance.
Employer Group Plan Members 1-800-4HUMANA (1-800-448-6262)
Medicare Claims 1-800-457-4708
Medicare Premium Billing and Enrollment 1-800-992-2551
Phone numbers for employers
Small Business Employer: 1-800-232-2006
Large Group Employer: 1-800-872-7207
Phone numbers for agents
Large and Small Business Agent: 1-866-4ASSIST (1-866-427-7478), select the Agent/Broker option
Phone numbers for providers
Customer Service: 1-800-4-HUMANA
Web Specialists: 1-877-845-3480
Phone numbers for HumanaOne Agent Service Center
Customer Service: 1-800-833-2572
Password Resets: 1-800-558-4444, ext. 4118
MarketPOINT Sales Offices
Find a Humana MarketPOINT sales office near you.
View all MarketPOINT sales office locations
Corporate office address and phone number
Humana Inc.
500 West Main Street
Louisville, KY 40202
1-800-486-2620
