Social Responsibility

Achievements and Recognition

KLD Research & Analytics, Inc.'s Domini 400 Social Index

Humana is included in KLD's Domini 400 Social Index (DSI). KLD Indexes is a division of KLD Research & Analytics, an independent investment research firm providing investment management tools used by professionals to serve clients with investment strategies based on environmental, social and corporate governance performance.

Launched in 1990, the DSI is the first benchmark for equity portfolios subject to social and environmental screens. The Index consists of 400 U.S. companies that demonstrate leadership in corporate social responsibility. It is widely used to evaluate the impact of social screening on financial returns and to measure the performance of socially screened portfolios. As of January 2006, $2 billion in assets were invested in funds based on the Index.

The Index holds companies that exhibit positive social and environmental records. KLD evaluates company performance on environment, community relations, diversity, employee relations, human rights, product quality and safety, and corporate governance.

2008's "100 Best Corporate Citizens" by Corporate Responsibility Officer Magazine

Humana ranked seventh on this prestigious list, which included such well-known corporate citizens as Intel Corp., Starbucks Corp. and PepsiCo Inc. Humana was the only health services company to rank in the list's top 20.

CRO, in affiliation with IW Financial, a research and consulting firm, ranked the corporate responsibility efforts of large-cap companies from the Russell 1000 index based on their efforts in the areas of climate change, employee relations, environment, financial performance, governance, human rights, lobbying and philanthropy.

CRO gave especially high marks to Humana's governance, ranking the company sixth in that area. In addition, Humana ranked number 52 in the financial category.

In addition to this year's CRO ranking, in 2007 Humana was included in CRO's top ten list of corporate citizens by industry, ranking first in health services and second in financial services.

Black Achievers

Black Achievers was founded in New York City's Harlem in 1971 with the purpose of helping young African-Americans develop a positive sense of self and set high educational and career goals. Humana contributions include:

• Participating in Louisville's Chestnut Street YMCA Black Achievers Program since its inception in 1980
• Awarding yearly scholarships and summer employment to Black Achievers youth
• Serving as mentors and role models for youth participants through partnerships with Humana adult Black Achievers

Black Executive Exchange Program (BEEP)

The program is a voluntary partnership between the National Urban League, corporate America, government, and other institutions to loan African-American executives to participating colleges as "Visiting Professors." BEEP's mission is to:

• Share learning experiences across generations
• Cultivate new leaders
• Inspire achievement "beyond the possible" through committed involvement and operational excellence

BEEP works to prepare students for the real world. Visiting Professors lecture in credit-bearing courses that correspond to their industries and participate in other BEEP-related activities such as networking sessions, workshops, and mock job interviews. BEEP accomplishments include:

• Introducing students at four-year historically black colleges and universities to working professionals in their fields of interest and familiarizing them with the demands and expectations of those industries
• Preparing students to become the sophisticated and well-prepared employees that corporate America and its global competitors need
• Providing an opportunity for professionals and corporations to help ambitious African-American college students achieve their goals

Humana sponsors both Visiting Professors and students for the Urban League's national BEEP conferences.

Business Diversity Network

The mission of this member organization is to provide a forum for sharing diversity initiatives, best practices, and resources.

In 2005, Humana hosted the quarterly Business Diversity Network (BDN) Forum. With an agenda titled "Workforce Planning Strategy: Infusing Diverse Talent and Leadership into Humana's Business," the forum shared ideas for creating a diverse workplace that fosters creativity and innovation.

Business Roundtable

Business Roundtable is an association of chief executive officers of leading U.S. companies. Together, these companies have $4.5 trillion in annual revenues and more than 10 million employees. Roundtable companies give more than $7 billion a year in combined charitable contributions. That number represents nearly 60 percent of total corporate giving.

The Roundtable focuses on issues it believes will have an effect on the economic well-being of the nation. Only through sustainable, non-inflationary, long-term growth in the U.S. economy will American companies be able to remain competitive around the world.

The organization advocates for public policies that ensure vigorous economic growth and a dynamic global economy. A key issue is developing the well-trained workforce essential to U.S. productivity and competitiveness.

Humana has been a member of the Business Roundtable since November 1989.

Celebrating Diversity

In 2005, Humana hosted The Americans with Disabilities Act and Interviewing Applicants with Disabilities Workshop. More than 38 representatives from eight companies in Louisville participated in the workshop.

Humana also partnered with the National Business and Disability Council (NBDC) and the Center for Accessible Living. These two organizations work with companies to ensure they are engaging people with disabilities appropriately during the hiring process. With an unemployment rate of almost 80 percent, people with disabilities are vastly underutilized resources in the U.S. labor force. Humana is very interested in tapping into this workforce.

Corporate Citizenship

In November 2007, CRO Magazine's ranking of top corporate citizens named Humana as the No. 2 corporate citizen in a broad industry category called "Financial." No other health benefits companies made the top 10.

The identification of the "Best Corporate Citizens by Industry" for 2007 was based on eight criteria:

• Environment
• Climate change
• Human rights
• Employee relations
• Corporate governance
• Lobbying
• Philanthropy
• Financial

The category rankings were then averaged to determine CRO's 10 Best Companies for each industry. CRO stands for "corporate responsibility officer."

The magazine placed Humana in an industry subgroup called "Healthcare - Services," but it competed in a broader industry group tagged "Financial." Humana was No. 2 in the Financial industry behind Bank of America Corp., ahead of any other health benefits company.

Humana's overall ranking was boosted by its performance in Corporate Governance, where the magazine's evaluators ranked the company No. 1. Humana received the top ranking in this area because it "conducts annual elections for all board seats, and no directors serve on more than four boards," according to the magazine.

Dow Jones highlights Humana's achievements

In November 2007, Humana was named to the prestigious Dow Jones Sustainability U.S. Index - a recognition that calls attention to Humana's collective performance in three areas - called the "triple bottom line," which measures success not only in economic terms but also based on a company's social and environmental performance.

• Humana is one of only 99 U.S. companies to make the Index
• Humana is one of only two major health benefits companies to make the list.
• The DJSI is based on an analysis of economic, social and environmental performance
• Humana has taken important steps toward environmental friendliness in 2007

The DJSI is an annual index based on an analysis of a company's corporate governance, risk management, branding, climate change, supply chain standards and labor practices

Greater Louisville's Fund for the Arts (FFTA)

The oldest united arts fund in the country provides programming and administrative support for twenty-five arts groups and organizations. Support includes grants and resources to neighborhood groups, which offer cultural opportunities to minorities and in under-served areas, as well as school arts programs and bus subsidies for school children to attend arts events.

The FFTA's mission is to:

• Increase revenues for the arts
• Enable the community to become the preeminent regional arts center in the United States
• Enhance the impact of the arts on overall economic development, education of our children, and the quality of life in our community

Humana, with the generosity and support of its associates, is consistently the top local corporate donor for the FFTA. Humana associates serve on both the FFTA board as well as numerous FFTA member agencies.

Habitat for Humanity

This nonprofit organization helps families fulfill their dream of home ownership. All homeowners are chosen according to:

• Their need for housing
• Their ability to repay the non-profit, no-interest mortgage
• Their willingness to work in partnership with Habitat

Future homeowners invest hundreds of hours of their own labor into building their Habitat house and the houses of others. In Louisville, more than 200 homes have been built as part of the Habitat program. Humana celebrated the completion and dedication of its most recent Habitat home on January 15, 2005, built with the help of about 50 Humana volunteers, and again on November 17, 2007, built with the help of about 120 Humana volunteers.

Humana's "Our Communities Benefit" Programs

Now in nine major markets, Humana's charitable giving program in support of Mind, Body, and Spirit was developed as an outgrowth of Humana's commitment as a corporate citizen of the communities we serve. Through this charitable competition, a one-time, $100,000 signature grant is awarded each year to a not-for-profit, 501(c)3 organization that is doing valuable work to benefit the people within the metropolitan areas listed below. The program is designed to give charitable organizations the opportunity to receive funding to create new programs or transform ongoing activities.

In 2007, Humana awarded grants in:

• Atlanta
• Arizona
• Chicago
• Houston
• Kansas City
• Louisiana
• Tampa Bay

In 2008, the program will expand to include:

• Greater Cincinnati
• Utah

INROADS

INROADS is designed to develop and place talented minority youth in business and industry and prepare them for corporate and community leadership. Established in 1970 in Chicago, Illinois, INROADS is now international, serving more than 5,500 interns at more than 600 companies.

Humana employs INROADS summer interns as well as INROADS alumni. In addition, Humana senior management serves on INROADS' board.

Junior Achievement (JA)

JA uses hands-on experiences to help young people understand the economics of life. Working with businesses and educators, JA brings the real world to students, opening their minds to their potential.

Humana and the Humana Foundation have supported JA since 1974 and have given more than $780,000 nationwide. Humana's support includes:

• Participation in annual bowling classics
• Sponsorship for Hall of Fame dinners
• Capital campaign gifts to the Louisville Free Enterprise Center & Detroit's Finance Park
• Direct program gifts to provide classroom instruction, and leverage volunteer support for specific schools

Kentucky Center for African-American Heritage

The center's goal is to create a community focal point for cultural, social, and educational programs in a complex that is architecturally and historically significant. Exhibits that tell the story of famous and historic African Americans – particularly those with regional ties – will have a home here. Some additional features will include multipurpose space that can accommodate special exhibits such as:

• Kentucky Black Jockeys and the Underground Railroad
• Focus on the region's African-American community
• A historical research and genealogy resource center where visitors will be able to trace their roots – perhaps all the way back to Africa

The Humana Foundation has given generously to this organization and a Humana associate serves on the board of directors.

March of Dimes

This organization works to improve the health of babies by preventing birth defects, premature birth, and infant mortality through research, community services, education, and advocacy to save babies' lives.

Hundreds of Humana associates have supported the March of Dimes by participating in fundraisers such as walks, bake sales, raffles, etc. In the last four years, Humana associates have raised more than $71,000 for the cause. The Humana Foundation has matched these funds and given more than $320,000. Humana associates have also served on the board of March of Dimes for many years.

MENTTIUM 100

This innovative, cross-company mentoring program pairs high-potential women with senior executives from various organizations in various industries to recognize and enhance the performance of these emerging leaders. Humana associates have served as mentors in the program for more than three years.

Metro United Way (MUW)

Metro United Way is a local, independent nonprofit organization founded in Louisville in 1917. Today MUW helps support more than 100 health and human services agencies in achieving the four visions of success:

• Helping kids succeed
• Building strong families
• Promoting health and independence
• Strengthening neighborhoods

Humana, with the generosity of its associates, has consistently been a top five local corporate donor with annual gifts in excess of $1 million per year. Dozens of Humana associates have served as board members on MUW member agencies.

Middle School Coalition

This program in the Louisville, Kentucky, area is designed to connect an adult from our community with every seventh-grader in the Jefferson County Public Schools. Humana employees volunteers to speak with students at area middle schools on topics such as:

• The importance of doing well and staying in school
• Goal-setting
• Career interests
• How adults use academic skills later in life

Middle school is a critical time of change in a student's life. School administrators have found that this progress can be the difference between a student staying in school or dropping out later.

The Muhammad Ali Center

This international cultural, education, and communications center is inspired by the ideals of its visionary founders, Muhammad and Lonnie Ali. The Ali Center is a place to explore the greatness that lies within you and the inspiration to pursue your potential.

The Ali Center's innovative and immersive visitor experience, educational and public programming, and global initiatives carry on Muhammad's legacy and continue his life's work. Much more than a place that tells the story of one man's journey, the Ali Center reaches beyond its physical walls to promote respect, hope, and understanding, and to inspire adults and children everywhere to be as great as they can be.

The Humana Foundation has given generously to this organization, and a Humana associate serves on the board of directors.

Project BUILD (Businesses United in Leadership Development)

This annual program, sponsored by the Lincoln Foundation, introduces high school juniors and seniors to the world of business by allowing them to visit local corporations to listen and learn from business professionals. Discussion topics include:

• Understanding diversity in the world around you
• What is a historically black college and university and is it worth it
• Business etiquette in the workplace
• Developing an action plan for your future

Along with these discussion topics, Humana interns from the INROADS/Black Achiever Internship program participate in a panel to answer questions from the Project BUILD students. The INROADS and Black Achievers students share their experiences in college and in their summer internships at Humana. Humana hosts 15-20 Project BUILD students each year. In addition, the Humana Foundation has consistently supported the Lincoln Foundation since 1982.

Protecting the Environment and Workplace

Humana and its associates are committed to protecting the environment by:

• Seeking continuous improvement in our environmental, health, and safety performance
• Maintaining safe and environmentally sound operations
• Contributing to the common effort to protect the natural and workplace environment
• Fostering openness and dialogue with colleagues and the public

How we're accomplishing these goals:

• Along with 150 other corporate citizens, we're implementing programs to reduce greenhouse gas emissions by 18 percent by 2012
• In our larger facilities, we've converted to energy-efficient ballasts and auto on/off light switches
• We've revised our evaluations of future office space to include questions related to environmentally sound use of the property; our goal is to select landlords that provide "green" building environments for our associates
• For the comfort and effectiveness of our associates, we provide employees with an online ergonomic clinic to assist in self-assessments of individual workstations

Respecting Associates

As a company, we are committed to:

• The growth and development of our associates – our job-posting system helps employees nationwide advance their career goals
• Respect for associates as diverse individuals – we ensure employees have an open, flexible, fair, and ethical work environment
• Our corporate values and leader behaviors – we have a 24-hour hotline for colleagues to express concerns

Related Information:

• Careers at Humana - Explore job postings and submit an electronic resume. Also find information about our business units, locations, benefits, and our strong commitment to diversity.
• Read our summary of policies on business conduct. Principles of Business Ethics (PDF, 371 KB)

Take a Loved One to the Doctor Day

An annual program where free health screening and information are given at several locations within the community. Humana co-sponsors the program with several other Louisville businesses.

Wesley House Community Services

A 101-year-old agency in Louisville, Kentucky, with the mission of "helping people help themselves." Wesley House serves clients in Louisville's inner-city neighborhoods with the highest number of drug arrests, felony domestic violence, juvenile offenses, and high teen births and child abuse rates. Approximately 92 percent of Wesley House's clients are female heads of households at or below the poverty line.

Wesley House's major accomplishments include:

• Providing programs such as Violence Abatement, Career Exploration, True Love Waits, Teen Sense, Young Mothers/Young Fathers, and Louisville Works
• Increasing the job skills of men and women through computer education and employability skills training
• Providing individuals with free income tax assistance and programs about home ownership, financial literacy, and overcoming barriers to employment

The Humana Foundation has given generously to this organization, and a Humana employee serves on the board of directors.