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White Papers

These documents provide in-depth information about Humana's approach to consumerism, transparency, and other hot topics in the healthcare industry.

Making Progress, Humana & the Business Health Care Group

It took years for Southeastern Wisconsin health care costs to reach today's crisis levels, and the situation's complexity defies any quick fix. Yet, in the face of this seemingly overwhelming challenge, a unique partnership between Humana and the Business Health Care Group is proving that progress is possible.

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Humana's Approach to Health

Health has changed significantly over the years. To paraphrase Charles Dickens, we live in the best of times and the worst of times when it comes to health information. Read about Humana's take on the matter and how we're approaching it.

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The Working Effects of Transparency

This document explores the world of transparency, which has become a huge part of healthcare and consumerism. Consumers want and need access to information about costs and effectiveness.

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Lessons Learned

Humana's Ethnography study followed plan participants over time. The findings are crucial to the development of plan designs and employee communications.

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The Growth of Consumerism

While consumerism is becoming a larger part of healthcare, many people are still confused about what it is and how it will help them. Explore Humana's description of consumerism and find out how our company is addressing it.

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Expanding Health Care

Healthcare has changed drastically in recent decades, in part because companies are tapping into consumers' needs and expanding the scope of the healthcare business. Humana has teamed up with the University of Miami to explore the changing world of healthcare.

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