Common State Continuation Questions
Where does the employee submit the State Continuation application?
The employee will submit the State Continuation application to the employer. This notifies the employer that the employee elected State Continuation, enables the group to review eligibility, and allows for premium arrangements if required by the state.
How does the employee and employer know if they qualify for State Continuation?
After Humana processes the State Continuation application, we'll send a confirmation letter to the employee and employer - or let them know that the employee does not meet state eligibility guidelines.
Where should the employer send the employee State Continuation application?
The employer can send the application to Humana by fax to 502-508-9978, by e-mail to Continuation@humana.com (please note this is an unsecured e-mail address), or by mail to:
101 East Main St.
Louisville, KY 40202
Attention: State Continuation Department, 6th Floor.
Whom do I contact with questions?
Contact Humana Customer Care at 1-800-558-4444 or Continuation@humana.com (please note this is an unsecured e-mail address).
Help Guide Your Clients Who Are Leaving Their Employer's Coverage
Employees leaving your company often have questions on what to do next to ensure they have health insurance coverage. Humana has created a Website to help these employees make informed health insurance choices. Have them visit HumanaCOBRA.com to review their options. Be sure to advise them on whether their company participated in either the COBRA or State Continuation program.