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SmartResultsSM

Your strategy for healthier outcomes

SmartResults is a bold new solution to employers' healthcare cost dilemma. SmartResults is a three-year partnered approach among Humana, brokers, employers, and employees designed to deliver healthier outcomes and long-term claims cost control.

SmartResults: a smart choice for self-funded companies

SmartResults is currently available to self-funded accounts with 300 or more employees. Humana will put 40 percent of its benefit-administration fees at risk based on service and claims cost. As part of the program, Humana predicts the claims cost target to be no more than 6 to 9 percent, well below the 11 percent national average increase in health insurance premiums over the past five years.

How SmartResults works

SmartResults offers a long-term approach that:

  • Integrates with an employer's existing plan design

  • Improves health outcomes through a proven combination of engagement and intervention strategies

  • Streamlines administration using its comprehensive turn-key solution for programs, reporting, and service

Humana's financial guarantee

Humana is so confident SmartResults will work for you that we offer these financial guarantees. We will:
  • Put 40 percent of Humana's base administrative fees at risk based on:

    • per member per month total claims cost

    • service performance

  • Set second- and third-year trend factors as low as 6 percent*

  • Cap employer's administrative fee for years two and three

  • Set aggregate stop-loss trend target as low as 6 percent**

*As low as 6 percent with 100 percent fulfillment of employer commitment.
**Stop loss-guarantees are not available in Florida at this time.

SmartResults: three simple steps to lock in future savings

SmartResults makes it easy for employers and employees. With SmartResults:

  • Employers choose the strategy they and their employees are comfortable with

  • Employers and employees work together for employee engagement and improved health outcomes

  • Employers work with their broker and Humana to monitor their progress using a "scorecard" and reinforcing action plans as needed

Humana works to ensure SmartResults success

Humana supports employers every step of the way with:

  • Strategic relationship team to consult, develop, and oversee action plan tailored to company's needs

  • Employee communications support with newsletters and other communication vehicles

  • Tracking results with the SmartResults Scorecard through quarterly reviews and plan adjustments as needed