Q. How do my employees change beneficiaries?
Employees can change their primary and secondary beneficiary allocations any time during the plan year. The primary allocation is the employee's first choice of beneficiary; it can be just one person or the allocation can be split among two or more people. The secondary allocation is the employee's alternative selection in the event that a primary beneficiary isn't able to receive benefits – for example, if the employee and spouse die at the same time.
To change beneficiary allocations, employees can call a Customer Care specialist.
