Letter of Coverage
To get printable proof of your Humana coverage, simply fill out the online form in our Humana ID Card Viewer
HumanaOne Health Insurance Glossary
Find definitions for common terms in our Health Insurance Glossary
If you have a HumanaOne plan, visit MyHumana to:
- Find in-network doctors and hospitals for your specific plan
- Get details about what your plan covers and what you pay for services
- Check the status of a claim
- Order a replacement ID card
To access these tools and more, Log in to MyHumana. If you haven't signed up for your secure Website yet, Register for MyHumana today.
Humana's mobile resources are designed to support the on-the-go needs of consumers and empower healthcare decisions at the point of service. Resources featured in MyHumana Mobile include: an urgent care finder, a spending account balance viewer, and ID card details. Use your existing MyHumana login to access the resources on your mobile device's browser.
Visit MyHumana mobile at m.humana.com
Prior Authorization and Preauthorization
For some medications and medical services, your doctor or hospital needs to get advance approval before your HumanaOne plan will cover any of the costs.
To find out if a certain drug requires prior authorization, you can use Humana's Drug List Search
These dated documents provide a complete list of services that require preauthorization or prior authorization. These documents are primarily for people who have Humana group insurance; HumanaOne plans may have different requirements. For details about your specific benefits and preauthorization requirements, check your policy or call the Customer Service number on your ID card.
- January 22, 2011, Commercial Preauthorization and Notification List
- (265 KB) Download PDF
- January 24, 2010, Commercial Preauthorization and Notification List
- (97 KB) Download PDF
- July 10, 2009, Commercial Preauthorization and Notification List
- (92 KB) Download PDF
Resources from the Agency for Health Care Administration (AHCA) for Florida residents: FloridaHealthFinder.gov
National Comprehensive Cancer Network
Humana members have a lot of options when choosing a cancer center. Most people can get excellent cancer treatment close to their home, while some types of cancers are rare and complex often requiring services from specialized institutions and physicians.
The Centers of Excellence listed on this site are members of the National Comprehensive Cancer Network and have been recognized for leadership in their field. NCCN is an alliance of 19 cancer centers working together to develop treatment guidelines for most cancers and dedicated to research that improves the effectiveness of cancer care. By making you aware of the programs developed by NCCN and its member institutions, our goal is to help you make informed decisions about cancer treatment.
Before seeking treatment at one of these facilities, please check to make sure they are in your plan's network.
National Comprehensive Cancer Network
U.S. News & World Report – America's Best Hospitals
List of America's Best Hospitals according to U.S. News & World Report:
US News & World Report - America's Best Hospitals
Websites accessible from Humana.com may provide information about current medical procedures, services, pharmaceuticals, medical devices, and other treatment and therapies that may not be covered under your health plan. The information on these sites does not necessarily represent the views of Humana, nor should the information be construed as an endorsement by Humana. The information on these Websites is not a substitute for professional healthcare. For personal medical guidance, please consult your physician. If you have questions about your Humana health plan benefits, please call Humana Customer Service at the number on your member ID card.