Humana ID Card
To get printable proof of your Humana coverage, simply fill out the online form in our Humana ID Card Viewer
Caregiver Access To Your Plan Details
Many people trust someone else to help with healthcare matters. This person may be an adult child, spouse, sibling, or close friend. Humana calls this person a "caregiver." We can share your information with a caregiver – but, by law, we need your permission first. Here's what to do:
- Download and print the document below
- Fill out the "Consent for Release of Protected Health Information" page
- Sign the form
- Follow the instructions on the form to return it to Humana
This consent only allows us to share information. It's different from granting medical power of attorney – which allows someone to make decisions about your care.
Another option is to give us authorization over the phone. With this option, you must be present when your caregiver talks to Humana for you. Please call a Customer Care specialist at 1-800-4HUMANA. If you use a TTY, call 711, seven days a week, 8 a.m. — 8 p.m..
- Important Information About Allowing Access to Your Humana Plan Details
- (0.5 MB) Download PDF
- English | Spanish
Find definitions for common Medicare terms and concepts in our Medicare Glossary from Humana
If you have a Humana Medicare plan now, visit your secure Website to:
- Find in-network doctors and hospitals
- Get details about what your plan covers and what you pay for services
- Check claim status
- Order a replacement ID card
To access these tools and more, Log in to MyHumana. If you haven't signed up for your secure Website yet, Register for MyHumana today.
Humana's mobile resources are designed to support the on-the-go needs of consumers and empower healthcare decisions at the point of service. Resources featured in MyHumana Mobile include: an urgent care finder, a spending account balance viewer, and ID card details. Use your existing MyHumana login to access the resources on your mobile device's browser.
Visit MyHumana mobile at m.humana.com
Prior Authorization and Preauthorization
For some medications and medical services, your doctor or hospital needs to get advance approval before your plan covers any of the costs.
To find out if a certain drug requires prior authorization, you can use Humana's Medicare Drug List Search
To determine what services and medications require authorization, call the number on the back of your ID card.
Medicare Tools and Information
Medicare.gov Compare Tools
Use Centers for Medicare & Medicaid Services tools to help you make informed decisions about where you go for care.
Best Available Evidence
See resources on the Centers for Medicare & Medicaid Website about Best Available Evidence (BAE), a policy about cost-sharing for low-income beneficiaries: Best Available Evidence
Resources from the Agency for Health Care Administration (AHCA) for Florida residents: FloridaHealthFinder.gov
National Comprehensive Cancer Network
Humana members have a lot of options when choosing a cancer center. Most people can get excellent cancer treatment close to home. But some cancers require services from specialized institutions and doctors.
The Centers of Excellence listed on this site are members of the National Comprehensive Cancer Network. They have been recognized for leadership in their field. NCCN is an alliance of 19 cancer centers. They work together to develop treatment guidelines for most cancers and strive to improve the effectiveness of cancer care.
We want you to know about the programs developed by NCCN and its member institutions. That way, you can make informed decisions about cancer treatment.
Before seeking treatment at one of these facilities, please check to make sure they're in your plan's network.
National Comprehensive Cancer Network
Help ease the financial and emotional toll of elder care: Benefits Checkup
National Coverage Determinations
From time-to-time CMS makes changes to the services that are covered by Medicare. These changes are updated via National Coverage Determinations. We are required to notify our members, and providers, of these changes. Please check often to review any changes made to covered services: National Coverage Determinations.