Why use RightSource?
- Convenience – Only four quick orders per year. You'll get three-month supplies of your medications (Please note: This excludes specialty drugs).
- Savings – With 90-day pricing, generic alternatives, and convenient home delivery, RightSource may reduce your prescription drug costs.
- Guidance – RightSource gives you information when you need it. You can speak directly with a pharmacist or technician for assistance.
- Service and Accuracy – Two RightSource pharmacists independently review each new prescription for accuracy and possible drug-to-drug interactions. RightSource foil-sealed containers add safety and security.
Check your plan benefit information for details about your pharmacy mail-order benefit.
Get started with RightSource
Visit RightSourceRx.com to:
- Learn how to get started
- Price your medications
- Order refills
- View your order history and status
- Learn about manufacturer recalls
- Find out which medications have become generic
- Read mail-order FAQs
For more information, go to RightSourceRx.com or call 1-800-379-0092. If you use a TTY, call 711. Representatives are available Monday through Friday 8 a.m. to 11 p.m., Saturday 8 a.m. to 6:30 p.m., Eastern Time.
Specialty drugs – RightSource SpecialtySM
For most Humana members, Humana's specialty pharmacy handles specialized therapies developed for chronic or complex illnesses. Members in Puerto Rico will need to use CVS/Caremark for specialty drugs.
RightSource Specialty offers personal guidance, confidential and safe delivery, concierge service, and more. RightSource Specialty currently supports members with:
- Hepatitis C
- Multiple Sclerosis
- Growth Hormone
- Rheumatoid Arthritis
- Oral Oncology
We'll also support additional therapies upon a member's request.
Members: Mail your new written prescription, payment and a completed Member Registration and Order Form to RightSource Specialty, P.O. Box 1017, Cincinnati, OH 45201-1017. A specialty care coordinator will contact you to arrange the delivery of your order.
- Member Registration and Order Form
- (340 KB) Download PDF
For more information, visit RightSourceRx.com/Specialty or call RightSource Specialty at 1-800-486-2668. If you use a TTY, call 711. RightSource Specialty care coordinators are available Monday through Friday, 8 a.m. to 8 p.m., Saturday 8 a.m. to 6 p.m., Eastern time.
Specialty drugs – CVS/Caremark Specialty Pharmacy – PUERTO RICO
280 Avenida Jesus T. Pinero, Suite B, Rio Piedras, PR 00927
Phone: 787-759-4162 & Toll Fax #: 787-759-4161
Toll-free: 1-888-280-1190 & Toll-free Fax #: 1-888-280-1191
- CVS/Caremark Brochure
- (340 KB) Download PDF
- CVS/Caremark Puerto Rico Enrollment Form
- (39 KB) Download PDF
If you are a member of a qualified State Pharmaceutical Assistance Program, please contact the Program to verify that the mail order pharmacy will coordinate with that Program.
You must use network pharmacies, except under non-routine circumstances. Other pharmacies are available in our network.
Start using RightSource, price out your medications, and order refills.