Humana Releases New ID Cards
As part of its commitment
to the privacy of its members, Humana will no longer print Social
Security numbers on member identification (ID) cards. Instead, each
member will be assigned a separate and unique identification number,
printed on new ID cards that will be sent to members over the coming
year. This applies to all ID cards, displaying either the Humana
or ChoiceCare Network logo.
Some members may not be aware that the information on their ID card
changed. To ensure they have the most current information, practices
should ask their staff to regularly obtain new photocopies of all
Humana-insured patients’ member ID cards when they come in
to receive care. Having the new identification number will enable
practices to submit claims with the appropriate member information
and avoid unnecessary claims payment delays.
If you have any questions related to this matter, contact Humana’s
Customer Service at 1-800-4-HUMANA (1-800-448-6262) or call the
number on the back of the member ID card.
- Humana members will receive new
ID cards throughout 2004.
- Member ID numbers will be different
from Social Security numbers.
- Routinely update member ID numbers
and information for your records.
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