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Claim and Encounter Submissions Addresses

While the member's ID card is always the definitive word on the most appropriate claim or encounter mailing address, Humana has taken great strides in trying to simplify and consolidate addresses for providers. Providers can safely default to the addresses below to submit their paper claims.

Physicians and providers who wish to bill electronically, but can not generate an electronic claim file, do have resources to convert existing files into HIPAA compliant electronic submissions. Contact your Humana connectivity consultant at deployment@humana.com for assistance.

Humana medical claims:
Humana Claims
P.O. Box 14601
Lexington, KY 40512-4601
Humana of Ohio claims:
(formerly Choice Care)
Humana Claims
P.O. Box 14601
Lexington, KY 40512-4601
Humana dental claims:
Humana Dental Claims
P.O. Box 14611
Lexington, KY 40512-4611
Humana encounters:
Humana Claims/Encounters
P.O. Box 14605
Lexington, KY 40512-14605
Claim Overpayments -- mail check and detail to:
Humana Inc
P.O. Box 931655
Atlanta, GA 31193-1655
1-800-438-7885
PFFS Claims Submissions:

Humana Claims Office

P.O Box 14601

Lexington, KY 40512-4601

HumanaOne Claim Submissions:
HumanaOne
P.O. Box 14635
Lexington, KY 40512-4635
 



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