Payments Information

Humana is dedicated to supporting healthcare providers' administrative needs with electronic tools and resources from electronic claim submission to online self-service functionality. Improving an office's electronic capabilities can improve cash flow, reduce administrative expenses, and improve operational efficiency.

If you would like assistance with any of our electronic resources, you can reach your Humana e-Business consultant. As always, you are also welcome to call Customer Care at 1-800-4HUMANA (1-800-448-6262).

Payments

  • A Humana healthcare provider billing a patient for services at the

    Real Time Adjudication

    This capability allows a healthcare provider to bill at the point of service

  • A Humana member holding a HumanaAccess Visa card

    Humana Access Visa Debit Card

    The card can be used to pay for covered expenses out of the member's account.

  • Billing for Home Health Services

    Like Original Medicare, health care providers without Humana Medicare contracts must submit all home health services on Form CMS 1450 (or the electronic transaction equivalent).

Claim & Encounter Addresses

View a list of addresses for providers to default to when submitting paper claims to Humana.

View List

Electronic Submission Information

Humana encourages providers to submit their claims electronically.

Learn more