After a member or her physician notifies Humana about a pregnancy, Humana contacts the member by telephone to discuss enrollment. If a member chooses to enroll in HumanaBeginnings, a registered nurse conducts a health assessment of the member by telephone. The nurse works with the member throughout her enrollment in the program to provide education and support, to facilitate services and to refer the member to community resources, if needed. The resources may include prenatal classes and support for breastfeeding, multiple births and bereavement.
All expectant moms who enroll receive individualized support. Educational focuses include:
- Healthy habits during pregnancy
- Fetal development
- Changes to expect during each phase of pregnancy
- Importance of avoiding early delivery
- Preterm labor risk factors, prevention and symptoms
- What to expect during labor
After delivery, nurses call new moms to answer questions and screen for postpartum depression. Program participants have easy access to online and community resources.
Eligibility and cost
The program is provided to members at no cost and without regard to the risk level of their pregnancy. The program is available to commercial, Medicare, HumanaOne and some administrative-services-only members. HumanaBeginnings is available in all markets, except Puerto Rico.
To enroll in the program, members should call 1-888-847-9960 between 8 a.m. and 8 p.m. Monday through Thursday or between 8 a.m. and 5 p.m. on Friday, Central time. They can also sign up by logging in to their Humana.com account, then selecting “Health & Wellness,” “Health Programs” and “HumanaBeginnings.”
More than 100,000 members have enrolled in the program since it was created in 2000.
We encourage our members and their primary care physicians or obstetricians to notify Humana as early as possible about a pregnancy. For more information about HumanaBeginnings, members and providers can call Humana at 1-888-847-9960 between 8 a.m. and 8 p.m. Monday through Thursday or between 8 a.m. and 5 p.m. on Friday, Central time.
These programs and tools are not insurance products and are not guaranteed under any contract. Humana is not required to provide these services, but makes them available to eligible members at no additional cost.