Provider Self-Service Center Web Based Tutorial
Welcome to the tutorial for the secured provider area of Humana.com. This is a self-guided tour of the online tools available when you register for access.
Interactive Webinars
During this one-hour seminar, you'll explore topics such as:
- Single/Multiple Member Eligibility Searches
- View Summary of Benefit Certificate
- Referral Inquiry & Submission
- Single/Multiple Claim Status Inquiry
- Remittance Inquiry
- View Fee Schedules
Up-Coming Webinars
To register: send an e-mail to deployment@humana.com. If you are unable to e-mail your registration, please fax your information to 210-991-9167.
To begin the tutorial, enter a fictitious user ID and password in the log-on fields and click the "GO" button.
Please note the following
Since this is for demonstration only, you can test the various functions without worrying about entering the wrong information or making mistakes.
- The tutorial is best viewed at a screen resolution setting of 965x600
- All responses contain fictitious information. Information entered in the data fields will not be displayed on returned Web responses
- Navigational links are located at the top or left side of the Web screens to assist you in moving between screens
- Most of the links, buttons, and drop-down selections are functional, so you can see how these features function on the live site
- To move between data entry fields, use your mouse rather than your "tab" key
- Refer to the instructional text to the right of each screen to guide you through each of the functions
Other Resources
Frequently Asked Questions
Find the answers to questions about the Humana.com Provider Self-Service Center Web training.
