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Meals On Wheels

Humana's Meals On Wheels

This program provides 10 free precooked frozen meals to eligible members following discharge from a hospital or skilled nursing facility. It is available to Humana's Medicare health maintenance organization (HMO) and local preferred provider organization (LPPO) members in more than 60 markets throughout the United States. CarePlus members also are eligible.

Program Overview

Good nutrition is essential for your patients’ optimum health, especially following a hospitalization or skilled nursing facility stay. The Meals On Wheels Association of America Foundation (MOWAAF) and Humana have teamed up to offer 10 frozen, precooked meals to eligible members after their discharge from a hospital or skilled nursing facility – at no additional charge to the member.

How the program works

  1. Before discharge, the member will receive a get-well card from Humana, delivered by a Humana nurse or facility staff member. The staff member will encourage the member to call 1-866-96MEALS (1-866-966-3257) to sign up, if the member is interested.
  2. Once the member calls to sign up, he or she will be able to utilize Humana's interactive voice response (IVR) system to enter the following information: date of birth, Humana ID number, return phone number and anticipated discharge date.
  3. A Meals On Wheels representative will call the member back to schedule a convenient time for delivery of the meals.
  4. The member can specify a regular meal or diabetic/low-sodium meal. (Please note: If the meal choices do not fit the physician’s orders for the member, the member should follow the physician’s orders and request the Meals On Wheels delivery after the restrictions are removed.)
  5. Once the member is discharged, Meals On Wheels will deliver 10 frozen meals to his or her home.

Encourage Participation

If you have Humana Medicare health maintenance organization (HMO) or local preferred provider organization (LPPO) insured patients who are currently receiving care at a hospital or skilled nursing facility in the participating areas, we would like to request that you encourage them to take advantage of this no-cost service.

Meals on Wheels Program
For a list of Humana's Meals On Wheels service areas, download and print the Humana Wheels On Wheels flier.
(3 MB) Download PDF
English

*Some PFFS members in Arizona also are eligible

These programs and tools are not insurance products and are not guaranteed under any contract. Humana is not required to provide these services, but makes them available to eligible members.

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Printable Health Insurance Page From Humana