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The HumanaAccess SM Visa® Card
The HumanaAccess card is a Visa debit card issued to members who have certain types of "spending accounts" such as FSA or HSA. The card can be used to pay for covered expenses out of the member's account. As a convenience for members, the HumanaAccess card is combined with the member's medical ID card in many cases.
How to Use the HumanaAccess Card - Depending on the state and network in which you practice, actual ID cards may differ from the samples and general information presented here. Call 1-800-604-6228 to receive information pertinent to your situation.
Easy Pay Consent Form - Print a consent form for members to sign allowing a provider to charge member's payment card for the balance of fees not paid by insurance company.
FSA/PCA HumanaAccess Card Member Materials
HSA HumanaAccess Card Member Materials
Paymentech - Humana is pleased to introduce a new program created exclusively for Humana and Humana ChoiceCare Network participating providers that is designed to help reduce credit card transaction fee costs for your practice. Through this new program, created by a Humana and Chase Paymentech Solutions, LLC partnership, your practice can accept credit cards at significantly discounted processing rates.
Real Time Claims Adjudication (RTCA) - This capability allows a provider to bill for services at the "point of service." A fully adjudicated response is returned from Humana, detailing the total charge submitted, allowable charges, as well as the patient's responsibility.
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