What's New

New features/changes to Humana's Provider Website:

Medicare Advantage – Obtain more information about plans offered in your area.

Humana Remittance Advice Code Descriptions – The attached document provides a comprehensive list of Humana's Remittance Advice Codes and Descriptions.

Resources for your Humana-insured patients – Learn more about services that can benefit your patients with Humana plans.

Web Based Training and Demo – Humana.com users can now sign-up for one of the interactive training sessions offered, as well as view our Web Demo that will be available early 2006.

PAA Welcome – Newly registered Humana.com users will now have a place to go and learn more about what is available to them on the web site.

Smart Summary – The SmartSummary statement is the industry’s first comprehensive and personal, consumer-focused health benefits budgeting, planning, and reporting document. Humana members receive their SmartSummary statement quarterly. View a sample of what they receive.

Paymentech – Humana is pleased to introduce a new program created exclusively for Humana and Humana ChoiceCare Network participating providers that is designed to help reduce credit card transaction fee costs for your practice. Through this new program, created by a Humana and Chase Paymentech Solutions, LLC partnership, your practice can accept credit cards at significantly discounted processing rates.

Preauthorization and Notification List – Comprehensive list of services requiring preauthorization.

Business Function Realignment – Humana.com Primary Access Administrators will now find it easier to give their associates access to secured business functionality.  These functions within the “Administration” area are now listed in a more user friendly format.

How to Access: Login to Secure Portal, Select Assign Web Access Rights in the Administration Panel

Link from Secure Portal to the Provider Resource Center – Humana.com users will now have the capability to access the Provider Resource Center from their secure menu, without logging out of the secure portal.

How to Access: Login to the Secure Portal, the link will appear in the Information Center Panel

Provider Resource Center Redesign – Humana.com users will now find a more efficient and user-friendly website for their use.  Information includes referral/authorization resources, network/market information, e-tools and resources, Humana.com training information and much more.