Letter From Bruce Perkins
Updates on Coverage Policies, Webinars
  and Presentations
Hedis® Changes for 2009
Clinical Trials, Category B Investigational Device
   Exemptions (IDEs) and Medicare Studies

Importance of Proper Signatures for CMS Data
   Validation
New Survey to Improve Provider Service
Pharmacy Management Updates
Arterial Venous Fistulas (AVF):
   The Gold Standard for Vascular Access
Humana Offers Resources for Caregivers and
   Advance Care Planning
Humana Committed to Quality Improvement
Clinical Tips for Providers
Faster Service with Claims Update
Safeguarding Humana Members
Ask the Experts
Board Members Needed