|
If a member or his/her covered dependent faces the prospect of an organ transplant, it's a time filled with questions. Everyone's situation is a bit different, but one common thread exists: getting healthier is the most important thing.
Humana's Transplant Services Team is here to help. Our online resources help members and their doctors navigate the complex world of transplant care and make informed decisions.
Since 1987, Humana's Transplant Services team has guided thousands of members and their families through the physical, mental, and emotional effects of this extraordinary, life-giving event. Those touched by organ transplantation can rest easier knowing we're focused on addressing recipients' needs from start to finish.
Registered nurses who specialize in transplant issues coordinate care between members and doctors, specialists, and hospital staff. Nurses form caring, one-on-one relationships with members.
Our top priorities include coordinating services and maintaining clear lines of communication. Organ transplantation is complex. It can seem overwhelming. A call to Humana's team of transplant care coordinators and benefit specialists at 1-866-421-5663 can help ease the apprehension by:
•Explaining a member's benefit structure and helping to maximize his/her benefits.
•Helping choose a program in Humana's National Transplant Network.
•Dedicating specially trained staff to handle claims quickly and efficiently.
All this adds up to one thing: sensitive, consistent, and effective assistance in helping members or their loved ones through the transplant process.
|
