Welcome, primary access administrator

We're glad you came to our site, and we hope to guide you to all the information you need to get started.

As primary access administrator for your organization, you will:

• Serve as your organization's first point of contact when using humana.com
• Set up additional users       
• Determine security levels

Here's how to get started. Use these links to:

• Learn how to log on the first time
• See how to add additional users from your organization
• Get answers to frequently asked questions about using Humana.com
• Request information on training for your office users
• See an overview of the functionality on Humana.com 

Once you've logged in and changed your password, you have full access to Humana.com tools. Here are some examples:

• Determine patient eligibility and benefits
• Request prior authorization
• Submit referrals and claims
• Look up referrals and claims
• View fee schedules
• Delegate work to your contracted billing services

If you need assistance with any of these features, please contact a Humana Web Specialist at 877-845-3480.