Two Humana members looking at a RightSourceRx prescription bottle.

RightSource®

RightSource, Humana's prescription mail-order pharmacy, is a smart choice for accuracy, safety, convenience, cost savings and service. RightSourceRx delivers a three-month supply of maintenance medications to members' homes by mail. Members can still use their local pharmacy for immediate needs, such as pain medications, antibiotics and other short-term prescriptions.

We recognize your patients must determine which pharmacy will best meet their prescription needs, and that you play a role in your patients' decision, so we'd like to share with you some of the benefits RightSourceRx offers:

Accuracy and safety

  • Two RightSource pharmacists review each new prescription for accuracy and possible drug-to-drug or drug-to-disease interactions.
  • Medications of different types are dispensed at different workstations to reduce the potential for medication errors.
  • Pharmacists compare each filled prescription to a drug catalog photo.
  • RightSource uses foil-sealed containers to prevent tampering.

Cost savings

  • With 90-day pricing, low-cost alternatives and home delivery, RightSource may help reduce your Humana-insured patient's prescription drug costs.
  • Some Medicare members may receive Tier 1 generic medications for a $0 copayment.

Integrated Service

  • RightSource lets members know the status of their order via email or phone. We also notify members when their prescriptions are ready to be refilled.
  • Health care providers can speak with a pharmacist or technician when questions arise.

Prescription drug plan members should refer to their plan benefit information to verify their pharmacy mail-order benefit.

Three Convenient Ways to Prescribe with RightSource

If your patients choose RightSourceRx, you can submit their prescriptions via these methods:

FASTEST Electronically: If you have electronic prescribing capabilities, you can transmit your patient's three-month-supply prescription directly to RightSource. Simply choose "RightSourceRx" from the list of available pharmacies.

FASTER By Fax: Fax the physician fax form below to 1-800-379-7617. RightSource will only accept faxes from health care providers. For additional information on why RightSource may be a good option for your patients, view the health care provider flier below.

FAST By Phone: Call RightSourceRx at 1-800-379-0092.

Physician Fax Form
(80 KB) Download PDF
English | Spanish
Health Care Provider Flier
(161 KB) Download PDF
English | Spanish

Questions about RightSource?

Call RightSource at 1-800-379-0092. Health care providers who use a TTY should call 711.

Representatives are available Monday through Friday, 8 a.m. to 11 p.m., and Saturday, 8 a.m. to 6:30 p.m. Eastern time.