Who is eligible for the program?
Members who meet predetermined eligibility requirements or are referred from other Humana clinical programs may qualify for the RxMentor program. Once a Humana member becomes eligible for RxMentor, the member will receive a call from a customer care representative to schedule a phone consultation with a Humana-employed pharmacist, or the member will receive an offer for a face-to-face consultation with a local pharmacy. During either of these one-on-one consultations, the pharmacist will discuss the member's medications and explore cost-savings opportunities. Members may receive up to four consultations a year, depending on whether follow-up consultations are necessary.