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HumanaAccess Card

HumanaAccessSM Visa® Debit Card

The HumanaAccess Card is a key element of Humana’s Health Savings Account (HSA), Personal Care Account (PCA) and health care Flexible Spending Account (FSA).

The card gives members an easy way to access spending account funds at health-related provider locations such as doctors' offices and pharmacies.

Easy to use at provider locations

Simply swipe the card or write the card number and expiration date on the bill. Members will need a detailed receipt or explanation of benefits for every card transaction for verification purposes.

Easy to use at the pharmacy

Members also can use the card at the pharmacy for prescriptions and, in some cases, for qualified over-the-counter drugs*. Because Humana uses real-time substantiation, members with a Humana medical plan don't have to verify prescription purchases later.

* Members with a Health Savings Account (HSA) can use the HumanaAccess Card to buy over-the-counter (OTC) drugs directly from the pharmacy. The HumanaAccess Card can be used for OTC drugs in conjunction with an FSA or PCA at Walgreens retail locations.

Doubles as the member ID card

In many cases, the HumanaAccess Card also is the member's ID card — so it provides convenient, all-in-one access to both spending account funds and health plan information.

HumanaAccess Card DemoNew Window

Learn the proper procedures for accepting the HumanaAccess Card with high-deductible health care plans.

Paymentech

Created by Humana and Chase Paymentech Solutions, Paymentech is designed to help you reduce credit card transaction fees for your practice.

Real-Time Claims Adjudication

This system provides you with a fully adjudicated response in seconds, separating Humana's allowable amount from the patient's responsibility.
 

Download and Print

Payment Processing Guide
Get tips on how to best process the HumanaAccess card. Actual ID cards may differ depending on the state and network in which you practice. Call 1-800-604-6228 to receive information pertinent to your situation.

754KB - Download PDF


Easy Pay Consent Form
Print a consent form for your Humana-insured patients to sign, allowing you to charge their card for the balance of fees not paid by the insurance company.

24.5KB - Download PDF
Sample Qualified Expenses
View a sample list of allowable and disallowable expenses according to the Internal Revenue Service.

Sample FSA and PCA Qualified Expenses
71.6 KB - Download PDF

Sample HSA Qualified Expenses
207 KB - Download PDF

MEMBER RESOURCES

Explore MyHumana
Humana members can log in to MyHumana to view secured details about their personal health plan.