Secured messaging is predominately a one-way communication between Humana and you and/or your provider organization.

This is Humana's preferred method for transmitting communications to provider organizations containing Personal Health Information (PHI).

You can respond to a message sent by a Humana associate, but you cannot compose an initial secured message.

1. To make a Message Box selection, choose one of the entity options from the drop-down menu:
• Individual user (a provider)
• Provider Organization (a provider group)