Claim & Encounter Addresses
While the member's ID card is always the definitive word on the most appropriate claim or encounter mailing address, Humana has taken great strides in trying to simplify and consolidate addresses for providers.
Providers can safely default to the addresses below to submit their paper claims. Physicians and providers who wish to bill electronically, but can not generate an electronic claim file, do have resources to convert existing files into HIPAA-compliant electronic submissions. Contact your Humana connectivity consultant at deployment@humana.com for assistance.
Claim and Encounter Submissions Addresses |
|---|
| Humana Medical Claims |
|
Humana Claims P.O. Box 14601 Lexington, KY 40512-4601 |
| Humana of Ohio Claims: (formerly Choice Care) |
|
Humana Claims P.O. Box 14601 Lexington, KY 40512-4601 |
| HumanaDental Claims: |
|
HumanaDental Claims P.O. Box 14611 Lexington, KY 40512-4611 |
| Humana Encounters: |
|
Humana Claims/Encounters P.O. Box 14605 Lexington, KY 40512-14605 |
| Claim Overpayments: |
|
Humana Inc P.O. Box 931655 Atlanta, GA 31193-1655 1-800-438-7885 |
| PFFS Claims Submissions: |
|
Humana Claims Office P.O Box 14601 Lexington, KY 40512-4601 |
| HumanaOne® Claim Submissions: |
|
HumanaOne P.O. Box 14635 Lexington, KY 40512-4635 |
