Humana Consolidating Mail to Health Care Providers
Over the next several months, physicians and other health care providers may notice that Humana is changing the way it delivers paper remittance advice notices. In an effort to reduce the amount of mail health care providers receive from Humana, we are consolidating multiple remittance advice notices to a single envelope for each health care provider. Many of these remittance advice notices may have checks attached, so it is important that health care providers review the entire content of the packet in order to locate all checks. We are working to complete this initiative in 2011, so it is possible that health care providers will continue to receive multiple envelopes from Humana until then.
Previously, we have mailed individual remittance advice notices to health care providers based on provider ID, mailing address and tax ID. This means a single health care provider could receive multiple envelopes from Humana in a single day. Combining multiple remittance advice notices into a single envelope not only reduces the amount of mail health care providers receive from Humana, it also helps conserve resources.
Signing up for electronic funds transfer (EFT) and electronic remittance advice (ERA) can help health care providers avoid paper remittance advice notices from Humana altogether. For more information, visit our EFT/ERA page.
