A Closer Look
Today, consumers can manage their bank accounts and pay bills online with the simple click of a mouse. ATMs have made routine banking transactions convenient for customers.
However, according to national studies, more than 90%; of healthcare transactions are still performed via phone, fax, or paper.
According to an Information Technology Association of America report, the healthcare system invested just two percent of its budget in IT capabilities, compared to 10% invested by other industries during the last decade.
Through proper use of technology, the healthcare industry could increase access to health information, improve the quality and safety of care for everyone, and cut costs.
E-connecting all healthcare industry participants will benefit everyone with higher quality, improved patient safety and a more efficient healthcare system overall.
Humana supports the following efforts to increase the use of technology in healthcare:
- Electronic submission of healthcare transactions – Claims, referrals, and more – by all providers and insurers
- Uniform national standards – Adoption of health information technology that allows for interoperability of clinical data systems and clinical recordkeeping – electronic medical or health records
- Secure e-health information systems – Public-private partnerships to oversee the development and creation of secure systems based on national standards
- Uniform national privacy and security standards – To protect patient confidentiality