Expenses Requiring Verification

The IRS requires Humana to "substantiate" many spending account transactions – which means we have to make sure your expense was qualified.

We try to verify all transactions automatically. If we can't, this page guides you to the next step – either sending proof your expense was qualified or paying back the expense if you don't have proof.

Scroll down to learn about the details in this section.

MyHumana Expenses Requiring Verification Screenshot

Review Expenses to Verify

This section lists transactions Humana couldn't verify automatically – for instance, if the amount doesn't match what's in our claims system.

Review Expenses to Verifiy screenshot

Amount to Verify

This box shows the total of all the expenses listed. To get the form you need for verification or repayment, just click on the button.

Amount to Verify screenshot