Standards of Excellence

Humana is always eager to work with suppliers whose commitment to quality equals our own . We pride ourselves on delivering outstanding service to our customers. We also recognize that your support contributes directly to our success. The expectations we have of all suppliers include:

• Quality, durability and cost-effectiveness
• Highest possible ethical business standards
• Excellent customer service and flexibility
• Competitive pricing
• Timely product distribution and delivery
• Financial stability and long-term viability
• Procure to Payment Process Flexibility and Excellence
• Continuous improvements to service, quality and cost containment through creativity, innovation, and operational excellence.