Humana has had NRGs for a few years now and they really started as a way for associates to get together and create a community at work while also providing some insights and creating a difference in terms of connecting with our consumers and also within the communities that we serve.
Our Network Resource Groups are really founded on three of our Inclusion & Diversity pillars. It's about the workplace, it's about the marketplace and it's about our community. And each one of our Network Resource Groups are structured in a way that allows them to focus their efforts along those three planks.
The Network Resource Groups really provide a unique opportunity not just to work with people across the company and different locations and different business units but to work on something that you are personally really passionate about.
I'm not aware of any other forum within Humana that brings so many associates together and that we share similarities and we have differences. But it's really a group that helps you to learn more about yourself and connect with others.
It's really a phenomenal opportunity to see so many different areas of the organization, connect that to our strategy, connect that to our values.
It's really a way for Humana to kind of sync up with our own associates to glean insights and innovation and prompt ideas that could lead to better outcomes for our members simply by tapping in to our own associate population.
A great example is the launch of a cultural competency program that was surfaced early on as a big need and the NRG was critical in servicing that need so it's been really a great way to actually advance the strategy.
For me I think it's about having an impact on our business and our customers.
When we feel free to be a part of a community that we want to align to and learn and grow together the outcomes for the business are obvious.
We're directly doing events and initiatives and collaborations that tie into our four pillars of well being.
It's made going to work, not just going to work. But it's actually made it a community. And I want to contribute to that community and I want to grow in that community and I want other people to feel the same that I am.
The Network Resource Groups are open to any associate regardless of location. We have associates that are in Indianapolis and Phoenix, Cincinnati, Green Bay all over the country really.
It's the power of the passion that really separates NRGs from other groups of the organization.
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