Humana is focused on improving the health of individuals, their communities, the healthcare system and the environment we all share. For 2025, this is our report card.
Our impact focus areas
We put people first, working to make it easier for the millions of people we serve to achieve their best health.
Humana's impact on people is measured in these environmental, social and governance (ESG) metrics categories:
- Access to healthcare
- Product quality & safety
- Talent & diversity
Strong communities lead to better health. Humana partners with local organizations to remove barriers to care and build stronger, more equitable communities.
Humana's impact on communities is measured in these ESG metrics categories:
- Access to healthcare
- Environmental impact
- Talent & diversity
A simpler system means better outcomes. We integrate Humana insurance and CenterWell primary care, home health and pharmacy services to simplify care and improve outcomes.
Humana's impact on the healthcare system is measured in these ESG metrics categories:
- Access to healthcare
- Data privacy & protection
- Product quality & safety
- Talent & diversity
Explore our healthcare system impact
Personal health depends on a healthy planet. Guided by science-based data, we advance sustainability and digital innovation to protect our planet.
Humana's impact on the environment is measured in this ESG metrics category:
- Environmental impact
Our impact by the numbers
8 million members
We helped nearly 8 million Humana members access the right care at the right time, reducing avoidable hospitalizations, through our commitment to value-based care .
905,500 screenings
These screenings identify social determinants of health - where people live, work, play and age - so we can match people with resources through our Community Navigator
321,300 volunteer hours
We gave our time and treasure - 321,300 hours and more than $6 million in employee contributions.
350 clinics
We operate 350 CenterWell Primary Care
$12 million in grants
The Humana Foundation
$23 million
We invested $23 million in our employees through tuition assistance and reimbursement
How we create impact
Humana’s approach to impact is aligned with how we run our business.
We work across insurance, care delivery and health services to support coordinated care, improve quality, and manage costs. Through CenterWell
We prioritize areas where we have scale, expertise and a long-term focus, setting clear priorities and tracking progress thoughtfully.
Reporting and transparency
We’re proud to share information about our impact to support transparency and accountability. Our reporting reflects applicable regulatory requirements, evolving stakeholder expectations and our commitment to providing clear, responsible information.