Healthy performance

Since Humana's inception in 1961, some things have remained constant: our commitment to ethical practices, our pursuit of excellence, and our belief in our power to make a difference for our members, customers, associates, stakeholders and communities.

Standards of excellence

At Humana, we are dedicated to ensuring that every business decision we make reflects our commitment to improving the health and well-being of our members, our associates, the communities we serve, and our planet. We consider our suppliers an extension of our company. The following Standards of Excellence outline Humana's expectations of how our suppliers conduct business, and reflect our Corporate Social Responsibility Platform of Healthy People, Healthy Planet and Healthy Performance.

Visit our Standards of Excellence page for more information.

Ethics

Humana has had a formalized ethics code since 1995 and a commitment to ethics since its founding in 1961. Today associates complete ethics training when they join the company—and every year thereafter. They receive an ethics manual written by associates for associates and they have 24-hour access to the Ethics Help Line should questions or concerns arise.

In 2008, Humana received the Better Business Bureau's Torch Award for Marketplace Ethics. Humana was the only large company in the Louisville region to receive the award.

Humana Military Healthcare Services (HMHS) shares its parent company's commitment to ethics. HMHS is a signatory member to the Defense Industry Initiative on Business Ethics and Conduct, a voluntary, nonprofit organization that seeks to ensure that its members conduct business with the highest degree of integrity and honesty, while meeting special compliance risks established in contracting with the Department of Defense.

For more information on Humana's ethics or a copy of Humana's Principles of Business Ethics see Humana's Corporate Governance website.

Talent Development Initiatives

Humana Infusion program offers top graduate and undergraduate candidates an accelerated development program to give them a jump-start on their careers.

Visit our Infusion program page for details.

Awards and recognition

Humana has received several awards for our products, services, and business practices. Many of these awards recognize our commitment to providing guidance consumers can use to make healthcare and health benefits decisions with confidence.

Visit our Recognition page to view our awards and recognition

Corporate Social Responsibility Reporting

Read Humana's 2012-2013 Corporate Social Responsibility Report

Read Humana's 2010-2011 Corporate Social Responsibility Report (1.86 Mb)

Diversity & Inclusion

Read our Inclusion & Diversity report (2.43 Mb)

Black Executive Exchange Program (BEEP)

The program is a voluntary partnership between the National Urban League, corporate America, government, and other institutions to loan African-American executives to participating colleges as "Visiting Professors." BEEP's mission is to:
  • Share learning experiences across generations
  • Cultivate new leaders
  • Inspire achievement "beyond the possible" through committed involvement and operational excellence
BEEP works to prepare students for the real world. Visiting Professors lecture in credit-bearing courses that correspond to their industries and participate in other BEEP-related activities such as networking sessions, workshops, and mock job interviews. BEEP accomplishments include:
  • Introducing students at four-year historically black colleges and universities to working professionals in their fields of interest and familiarizing them with the demands and expectations of those industries
  • Preparing students to become the sophisticated and well-prepared employees that corporate America and its global competitors need
  • Providing an opportunity for professionals and corporations to help ambitious African-American college students achieve their goals

Humana sponsors both Visiting Professors and students for the Urban League's national BEEP conferences.

Black Achievers

Black Achievers was founded in New York City's Harlem in 1971 with the purpose of helping young African-Americans develop a positive sense of self and set high educational and career goals. Humana contributions include:
  • Participating in Louisville's Chestnut Street YMCA Black Achievers Program since its inception in 1980
  • Awarding yearly scholarships and summer employment to Black Achievers youth
  • Serving as mentors and role models for youth participants through partnerships with Humana adult Black Achievers

Business Diversity Network

The mission of this member organization is to provide a forum for sharing diversity initiatives, best practices, and resources.

In 2005, Humana hosted the quarterly Business Diversity Network (BDN) Forum. With an agenda titled "Workforce Planning Strategy: Infusing Diverse Talent and Leadership into Humana's Business," the forum shared ideas for creating a diverse workplace that fosters creativity and innovation.

INROADS

INROADS is designed to develop and place talented minority youth in business and industry and prepare them for corporate and community leadership. Established in 1970 in Chicago, Illinois, INROADS is now international, serving more than 5,500 interns at more than 600 companies.

Humana employs INROADS summer interns as well as INROADS alumni. In addition, Humana senior management serves on INROADS' board.

Kentucky Center for African American Heritage

The center's goal is to create a community focal point for cultural, social, and educational programs in a complex that is architecturally and historically significant. Exhibits that tell the story of famous and historic African Americans—particularly those with regional ties—will have a home here. Some additional features will include multipurpose space that can accommodate special exhibits such as:
  • Kentucky Black Jockeys and the Underground Railroad
  • Focus on the region's African-American community
  • A historical research and genealogy resource center where visitors will be able to trace their roots—perhaps all the way back to Africa

The Humana Foundation has given generously to this organization and a Humana associate serves on the board of directors.

Project BUILD (Businesses United in Leadership Development)

This annual program, sponsored by the Lincoln Foundation, introduces high school juniors and seniors to the world of business by allowing them to visit local corporations to listen and learn from business professionals. Discussion topics include:
  • Understanding diversity in the world around you
  • What is a historically black college and university and is it worth it
  • Business etiquette in the workplace
  • Developing an action plan for your future

Along with these discussion topics, Humana interns from the INROADS/Black Achiever Internship program participate in a panel to answer questions from the Project BUILD students. The INROADS and Black Achievers students share their experiences in college and in their summer internships at Humana. Humana hosts 15-20 Project BUILD students each year. In addition, the Humana Foundation has consistently supported the Lincoln Foundation since 1982.

The Muhammad Ali Center

This international cultural, education, and communications center is inspired by the ideals of its visionary founders, Muhammad and Lonnie Ali. The Ali Center is a place to explore the greatness that lies within you and the inspiration to pursue your potential.

The Ali Center's innovative and immersive visitor experience, educational and public programming, and global initiatives carry on Muhammad's legacy and continue his life's work. Much more than a place that tells the story of one man's journey, the Ali Center reaches beyond its physical walls to promote respect, hope, and understanding, and to inspire adults and children everywhere to be as great as they can be.

The Humana Foundation has given generously to this organization, and a Humana associate serves on the board of directors.