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Humana guidance centers

Guidance Centers are open to everyone, at no cost. You don't have to be a Humana member to participate in the many services we offer.


What we offer

We’re closing the gap between people and the care they need to live healthier, happier lives. Humana Guidance Centers are located throughout the US, and offer a wide range of services aimed at inspiring health in the communities we serve. Guidance Centers are open to everyone, at no cost. You don’t have to be a Humana member to participate in the many services we offer, including:

  • Fitness classes
  • Health and wellness programs
  • Social activities
  • Customer service representatives and information about Humana plans
  • Sales agents to navigate healthcare choices and purchase Humana plans
  • To find out more about what’s available at a location near you, select a Center from the dropdown above.

Help with your plans

Our dedicated and professional staff will address your personal concerns and help you raise your health IQ.

Learn about plans

A Customer Care Specialist is available onsite to answer your questions, and a sales agent is available every day to assist you in enrolling in a plan.


Connect with and stay active with your friends—and make new ones—right in your neighborhood.

See what people are saying

The exercise classes at the Guidance Center have reduced the pain that I have from my sciatic nerve and a bulging disc.”

—Sarah W., Humana Gold Plus HMO member

“It’s been a big, big improvement in my life. I feel like it’s a new beginning.”

—Paul W., Humana Gold Plus HMO member

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Humana Guidance Center Video

Hi, I’m Ken Schultz with Humana and I’m here today to talk about something that is really exciting. It’s called the Humana Guidance Center.

I’m in Cincinnati Ohio today, which is one of many Guidance Centers that Humana has opened up across the entire nation.  Now you may be wondering, “why does Humana open up a Guidance Center in my neighborhood?” Well the answer is simple. Humana wants to become more involved in the communities where we have a presence. And the Guidance Center offers a place for members and non-members alike to meet each other, to interact with each another and to experience new activities that will promote their general well-being.  Come on… let’s go inside.

Each Guidance Center provides an open, inviting atmosphere where you can make friends and improve your health IQ through informational workshops on everything from prescriptions, to lowering your cholesterol, to living with arthritis.

Each Guidance Center includes a large meeting event room, a café with complimentary drinks, and private offices for discussing sensitive information. The lobby welcomes visitors with flat-screen televisions, daily newspapers, and a comfortable atmosphere where you can wait for service or interact with other members of the community.

And did I mention our fun activities designed with your well-being in mind? When we talk about fun activities, we mean fun activities! There is no charge for participating in these and most are open to the community at large. We have dancing, bingo, card games, ice cream socials, holiday parties, even Wii bowling!

Many visitors appreciate the calendar of events, which is sent monthly so they can plan their schedules around their favorite events.

For Humana members who like to have their questions answered in person, our Guidance Centers have a full-time customer service representative who can assist with personal issues or answer questions about their plans. In addition, Humana agents can answer questions about Humana plans: health, dental, vision, or financial protection. We take pride in helping people gain more control over their health and well-being. That’s why we’re so excited about our Guidance Centers!

Many people have responded positively to Humana Guidance Centers. They tell us they leave feeling more knowledgeable about their health than when they arrived. They’ve made new friends and have enjoyed the activities – but enough of me talking about the Guidance Centers. Let me share some comments we’ve received from people just like you.

Testimonial #1

Humana, it did change my life because, first of all, I have a place to go. And I don’t go shopping as much as I was, so my husband won’t complain!

Testimonial #2

They offer some things that I like to follow and that’s preventative maintenance. I like to do it ahead of time than after it’s too late!

We really want our Guidance Centers to benefit the communities Humana serves and where our associates live! And we think that 13,000 visitors each month is just the start of something special. But don’t take my word for it, stop by today! The Guidance Centers are open from 8 a.m. to 5 p.m. Monday through Friday; exact times may vary by location.

Whether you want to meet people, make friends, attend fun activities, or just try something new, the Humana Guidance Center may be just the place. See you soon at a Humana Guidance Center in your neighborhood.

See the Guidance Center in action

Discover a vibrant community right in your neighborhood! Meet real people talking about Humana Guidance Centers in their own communities. And find out how Humana is partnering with members and non-members throughout the country to promote healthy bodies, healthy minds and healthy relationships.