At Humana, we realize that the sustainability of our business is interconnected with the health and well-being of our members and patients, our employees, the communities we serve, the healthcare system, and the environment. Our holistic, integrated approach to care and longstanding commitment to caring for vulnerable populations also affords us a unique opportunity to promote health and equity and address the effects of health disparities in the U.S. healthcare system. That’s why we established policies and programs that illustrate our commitment to responsible business practices that lead to a more efficient, equitable, and sustainable healthcare system that enables every person to have a fair and just opportunity to be as healthy as possible.

Humana's impact on the health of our business and the collective healthcare system is measured in 4 of our Environment, Social and Governance (ESG) metrics categories:


Access to healthcare, data privacy & protection, product quality & safety, talent and diversity.

Clinical excellence

Humana is committed to supporting the delivery of consistent high-quality care, promoting efficient outcomes in the healthcare system and ensuring that healthcare remains affordable for all.

Clinical excellence

Man sitting down with doctor and talking about vitamins.

Clinical excellence

Humana is committed to supporting the delivery of consistent high-quality care, promoting efficient outcomes in the healthcare system and ensuring that healthcare remains affordable for all.

Clinical excellence

Governance and accountability

Throughout Humana’s operations, we are dedicated to ensuring that every business decision we make reflects our commitment to accountability, health equity and improving the health and well-being of our customers, our employees, the communities we serve, and our environment.

Governance and accountability

Woman standing at white board giving a talk to a group of people.

Governance and accountability

Throughout Humana’s operations, we are dedicated to ensuring that every business decision we make reflects our commitment to accountability, health equity and improving the health and well-being of our customers, our employees, the communities we serve, and our environment.

Governance and accountability

Humana’s impact in the news

Humana’s 2021 Impact Report

Our impact report features activities, progress, metrics and performance for how Humana is advancing health equity, addressing needs in our communities and driving sustainable change with shared value. Download the 2021 Impact Summary here, PDF or download the full version below.