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For the healthcare system

In a time where the ever-evolving landscape of the healthcare system demands innovation, adaptability and a commitment to excellence, we remain dedicated to the well-being of the industry.
Explore 2023 Impact Report
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Our Environmental, Social and Governance impact platform

Our commitment to making it easier for people to achieve their best health is part of the foundation of our Environmental, Social and Governance (ESG) impact platform. This platform sets the direction for how we continue to advance health equity, address needs in our communities and drive sustainable change.

Promoting clinical excellence

  • Care integration

    Through integrated care, PDF we’re able to deliver personalized, seamless and differentiated experiences. Our model highlights our dedication to comprehensive and coordinated services and ensures that our members and patients have expanded access to care through our home health, primary care, pharmacy services and interoperability functions.

  • Value-based care

    Completing a decade’s worth of data in 2023, our 10th Value-Based Care Report tells us that members affiliated with physicians in value-based agreements receive more preventive screenings, spend less time in the hospital and pay less out-of-pocket than those affiliated with non-value-based physicians.

  • Quality resources and ratings

    Throughout our operations, PDF, we are dedicated to ensuring that every business decision we make reflects our commitment to accountability, addressing gaps in care and putting health first for our members, patients, employees and communities.

Governance and accountability

Throughout our operations, we are dedicated to ensuring that every business decision we make reflects our commitment to accountability, PDF, addressing gaps in care and putting health first for our members, patients, employees and communities.

Standards of excellence

Every business decision Humana makes reflects our commitment to improving the health and well-being of all. These standards of excellence apply to those who do, or seek to do, business with Humana.

Supplier diversity

We believe a diverse supply network is a business imperative. In 2023, $357 million of our total supplier spend was to diverse-owned businesses and we launched our 5th class for our Supplier Diversity Mentor-Protégé Program.

Ethics and compliance

We understand that the foundation of good governance rests upon the principles of integrity, transparency and accountability. In 2023, 99.7% of employees completed the required annual ethics and compliance training.
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Humana healthcare research

We believe that the path to improved health outcomes for our members and patients is also paved with cutting-edge and actionable research.

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Advocacy and public policy

Our focus on public-private healthcare coverage enables us to engage in public policy work through an active partnership with federal and state governments.

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Data privacy and cybersecurity

We employ best-practice precautions to safeguard information and protect our members’ data against the ever-evolving cyber threat landscape.

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Humana’s 2023 Impact Report

Our impact report includes progress and performance data that highlight our commitment to the health of each person, plus additional information on each community, the healthcare system and the environment.

Download full 2023 Impact Report

How we measure Humana’s healthcare system impact

Humana's impact on the health of our healthcare system is aligned to these ESG measure categories:

Access to healthcare

Data privacy and protection

Product quality and safety

Talent & diversity

Access to healthcare

Data privacy and protection

Product quality and safety

Talent & diversity

Humana’s impact in the news