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For each person

Humana is committed to putting health first—for our teammates, our customers, and our company. Through our Humana insurance services and our CenterWell™ healthcare services, we make it easier for the millions of people we serve to achieve their best health.
Explore 2023 Impact Report
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Our Environmental, Social and Governance impact platform

Our commitment to making it easier for people to achieve their best health is part of the foundation of our Environmental, Social and Governance (ESG) impact platform. This platform sets the direction for how we continue to advance health equity, address needs in our communities and drive sustainable change.

Members

  • 5.5 million

    Medicare Advantage members enrolled in plans rated 4 stars and above by CMS

    Administered by the Centers for Medicare & Medicaid Services (CMS), Star Ratings, PDF evaluate the performance and quality of healthcare providers and plans on a scale from 1 to 5 stars. For 2024, 94% of Humana Medicare Advantage members are enrolled in plans rated 4 stars and above.

  • 91% of eligible members

    used the Healthy Options allowance for essential living expenses.

    We’re continuously working to remove barriers to health, including addressing health-related social needs by screening our members, PDF and connecting them to resources and benefits to help them prioritize their health.

  • Integrated care

    experiences for those we serve

    Humana members who utilize our CenterWell services, PDF—including home health, primary care and pharmacy—have better health outcomes and greater satisfaction. We put members’ and patients’ health first by delivering integrated experiences and greater value to those we serve.

Patients

Employees

We deliver better health outcomes when we build caring relationships with our members, patients, partners, communities and—first and foremost—with each other. The culture we’re building is one where each of our approximately 67,600 employees, PDF feel genuinely seen, respected and valued. In 2023, Humana received multiple workplace recognitions and was recognized as a Certified Great Place to Work® for the second year in a row.

Refreshed company values

As our industry has evolved, so has our company, and our values reflect, PDF who we are today. In 2023, we launched our refreshed values: “Caring. Curious. Committed.” These principles reflect who we are as an organization and how we empower our employees to live, lead, and put health first.

Culture of belonging

Through our diversity, equity and inclusion (DEI) efforts, we build and maintain a culture of belonging, PDF —one where every employee feels valued. We recognize that the strength of our workforce lies in its diversity, and it is through this diversity that we drive innovation and quality care for our members and patients.

Compensation and benefits

To us, compelling compensation and benefit offerings, PDF are about empowering employees to thrive by living meaningful, healthy and financially secure lives. Our career framework is designed to make it easier for employees to grow, develop, and pursue career opportunities across the enterprise.

Humana’s 2023 Impact Report

Our impact report includes progress and performance data that highlight our commitment to the health of each person, plus additional information on each community, the healthcare system and the environment.

Download full 2023 Impact Report

How we measure Humana’s impact on people

Humana's impact on the health of our members, patients and employees is aligned to these ESG measure categories:

Access to healthcare

Product quality & safety

Talent & diversity

Access to healthcare

Product quality & safety

Talent & diversity

Humana’s impact in the news