Residents of the Northeast
If you need answers to immediate medical questions or if you are not sure where to go, call the HumanaFirst® Nurse Advice Line at 1-800-622-9529. Our nurses can help you decide which level of care is right for you. Nurses are available 24 hours a day, seven days a week to help with your immediate health concerns. If you use a TTY, call <711>.Humana health care provider guidance:
Humana-participating health care providers impacted by Hurricane Sandy should complete Humana’s Provider Crisis Contact/Location Information form. This information is needed so that Humana customer service has current information to provide to Humana members who may call for assistance in locating their providers during this emergency situation.Note to provider groups:
A separate form should be completed for each individual provider in the group if the information is not the same for all providers in the group. If you have any questions related to Hurricane Sandy, please call Humana customer service at 1-800-4HUMANA (1-800-448-6262).