At Humana, inclusion and diversity is celebrated. We know the important role that inclusion and diversity plays in driving innovation, quality and growth.
You come with your own ideas, your own background and your own experiences and that really helps drive innovation.
It's very important for us to see people for who they are, that they have a unique voice that can add value to every conversation that we have.
That's the part that for me matters at Humana, because we're doing something important, we're doing something that's personal. We have to reflect the people that we serve. That's when the magic happens, when we can help people engage in their health.
Just like healthcare is personal, so is inclusion and diversity. Fostering a culture that embraces inclusion and diversity ultimately helps improve the health and well-being of those we serve.
We’re very intentional about meeting people where they are, so that we can better understand the needs that they have. We recognize that inclusion and diversity is a very powerful part of that, because it helps us see the whole person.
Commitment to diversity is not just the right thing to do. It has become a business imperative.
We have nine Network Resource Groups. They really enable associates to get together with people that have common values, common purpose, common interests and so, it allows them to learn and grow in their professional careers.
Our first Network Resource Group started over 11 years ago and it was actually Impact. That is our African-American Network Resource Group.
The latest group is called Gen-Us and it's a multi-generational NRG that really celebrates the inter-generational symbiosis that exists right now within our business workforce, really bringing the five generations together to learn from each other.
Our goal is to co-create a workplace that fully embraces diversity, one where everyone is encouraged to be themselves and to speak up and be heard.
To me, when it comes to retaining and attracting talent, it's critical that people see themselves at Humana in every possible role that we have. If you don’t see yourself, you don’t believe that it’s possible.
As we strive toward understanding differences, we have to stay curious.
What challenges do caregivers face?
When we’re curious, we open ourselves up to learning something new and seeing a new perspective. It’s what makes us Humana.
We're going to be of more service to our members when we are paying attention to, and are mindful of, the principles around inclusion and diversity that we have prioritized and are pursuing at Humana.
We live inclusion and diversity 365 days a year and we integrate it into what we do every day. We also think about it externally and how to help you integrate it into your everyday lives.