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Humana’s postgraduate year one (PGY1) managed care pharmacy residency program

Learn more about joining Humana’s PGY1 managed care pharmacy residency program and how you can become part of the next generation of pharmacy leaders. Through systematic training, our pharmacy residents enhance their clinical and business acumen while seeing the whole picture of the populations we serve. Join a team passionate about making a positive impact on quality, adherence and access to therapy.

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Humana Overview

Humana’s goal is to help people achieve lifelong well-being by offering a wide range of insurance products and health/wellness services. CenterWell Pharmacy™ is accredited by multiple organizations and has received many awards.

Managed care pharmacy residency program

The residency program allows pharmacy residents to collaborate and make contributions within multi-disciplinary teams to support Humana Medicare, Medicaid and Commercial members in achieving their best health. The program provides learning opportunities in multiple areas to provide pharmaceutical care at a population health level. You will gain experience in an integrated health plan and pharmacy benefit management setting preparing you for a successful career as a managed care pharmacist.

Hear from leaders about different parts of the program, the impact it has for Humana and most importantly the opportunity it can bring to participants.

Humana is such a special place, and there are so many programs that I'm proud of as I look back on my career and what's happened in our company. One of the programs I'm most proud of is our pharmacy residency program. We recognized that we had a need to help develop and advance our pharmacy benefit manager and mail order pharmacy. We also recognized that the opportunity for pharmacists to make a difference in the delivery of care to our members was so impactful. The Humana residency program is very valuable, and you will truly come out of this residency being a well-rounded managed care pharmacist. I tell new residents to think of every day as an interview and so, at the end of the residency, there's so much advantage in the network that you build of other pharmacists who want to support you in your career here. The residency program is a training program that bridges education with career experience. It's a 12-month program and so, the residents have the opportunity to come in and work in different areas of the organization and grow themselves. There are so many opportunities here. It's endless. You could come here and likely work in every area of pharmacy or across healthcare services. I could have virtually seven to eight different pharmacy careers that were really unrelated to each other all under the same umbrella of Humana. The residency program offers really a unique value. Residents get the opportunity to come in and navigate through the entire enterprise as it relates to pharmacy and learn how they fit within the much bigger picture of focused training. We've got a tremendous number of examples of past residents who are in leadership roles today. We can easily place those folks in different segments of the business because of their residency experience and the foundation that they had built. Humana is always forward-thinking. We're always steps ahead. One great example is the focus on consumer experience. What I love about working at Humana really is the associate-centric attitude that our leadership takes, not only from our benefits, but also the ability to pursue new and different opportunities that challenge me across my career in my lifetime. I love how we make our associates a priority and believe that the associate is the key reason in which we deliver results. When I first came to Humana, one of the things that drove me here was that I can directly influence an individual person's care all the way to a population of people's care. At Humana, I have a really great job because I get to live in the space between pharmacy and innovation across healthcare services. We're looking at new ways to collaborate and to integrate our clinical services. What I love about working at Humana is the opportunity to really go beyond what is strictly specific to my job, and it's allowed me the opportunity to grow beyond being just kind of pigeonholed in a specific area in pharmacy. It opens up just a lot more opportunities. We now have a number of our residents who are leading material parts of our business, and there's no prouder moment than to see people grow and to see their careers advance.

Program purpose

Humana's PGY1 Managed Care Pharmacy residency program develops future managed care leaders. Using the American Society of Health-System Pharmacists (ASHP) PGY1 program purpose, Humana's program supports training pharmacists to provide a solid foundation in population-based pharmaceutical care. It supports training the next generation of managed care pharmacists to support the best health outcomes for patients. Upon graduation from the program, the resident qualifies to take the Board Certified Pharmacotherapy Specialist (BCPS) board certification. The American Society of Health-System Pharmacists (ASHP) in partnership with the Academy of Managed Care Pharmacy (AMCP) accredits the program.

Program highlights

  • As a residency program participant, you will enjoy all of the benefits provided to Humana associates, including:
    • Competitive compensation
    • Medical, dental, vision, life and disability insurance
    • 401(k) matching
    • Paid vacation/holidays/personal days
    • Paid volunteer days
    • Professional organization membership dues & conference travel
    • No evening/weekend staffing requirements

Learning experiences

  • Clinical policy and formulary management – Participate in formulary strategy/management, policy development, and drug pipeline/trend management.
  • Specialty pharmacy – Participate in a comprehensive approach to managing specialty drugs within a managed care environment, including utilization management, clinical programs, business development and professional practice.
  • Clinical operations – Participate in reviewing prior authorization requests and nonformulary exception requests and/or appeals. Gain experience with the application of Lean Six Sigma to support clinical processes.
  • Patient safety programs – Participate in clinical programs to improve medication usage and safety, and associated HEDIS and CMS Star ratings.
  • Medication Therapy Management (MTM) and strategy – Participate in strategy and design for new clinical programs that support MTM and evaluate performance metrics of existing MTM programs.
  • ASHP Teaching certificate – Complete online teaching certificate courses to develop practice-related educational skills including preceptorship of Advanced Practice Pharmacy Experience (APPE) students. Develop a teaching philosophy and create a customized teaching portfolio.
  • Research project – Complete a research project to present as a poster at a national pharmacist meeting. Prepare a manuscript for submission to a peer-reviewed journal.
  • Professional and leadership development – Further your leadership skills through various professional opportunities including, but not limited to, topics of self-awareness, emotional intelligence and conflict resolution.

Residency showcase locations

  • AMCP Nexus
  • ASHP Midyear Clinical Meeting

For more information, check out the Humana Managed Care PGY1 Residency flyer, PDF opens in new window.

How to apply

The 12-month program begins in July. Apply through the Pharmacy Online Residency Centralized Application Service (PhORCAS) by Dec. 31.

Visit: PhORCAS, opens in new window to apply.

Applicants must include the following information:

  • Curriculum vitae (CV)
  • 3 professional letters of recommendation
  • Official transcript from an ACPE accredited school of pharmacy; separate undergraduate transcripts not required but may be submitted
  • Letter of intent explaining "why you are pursuing a managed care pharmacy residency and what you hope to gain from Humana’s program" in 500 words or less.

Candidates must be licensed or eligible for licensure in state or jurisdiction in which the residency program is conducted. Select candidates will participate in on-site and/or virtual interviews.

Program location: Louisville, Kentucky

Known for the Kentucky Derby and all things bourbon, Louisville, with its southern charm, is a thriving city that offers something for every personality. The Louisville metropolitan area has a thriving art community, an affordable cost of living, neighborhoods for any lifestyle and a diverse population. To learn more, visit GoToLouisville.com, opens in new window