Resources

Holding senior hand
Support for caregivers

Find what you need right at your fingertips. Inside the Toolkit are useful tips and resources to help make your life as a caregiver easier, as well as worksheets and calendars to help you stay organized.

Name a Caregiver

Name a caegiver

When you're caring for a family member or friend, you need support too. We're here to help by providing access to your loved one's claims and coverage information when and where you need it.

Your family member or friend will need to give Humana permission to share their claims and coverage information with you. Once Humana has permission, you will be able to help them manage their healthcare by:

  • Calling Humana to get claims and coverage information by phone; or
  • Accessing their information online, 24/7, if you’re a Humana member with a MyHumana account.

Once we've received the completed form, you’ll be able to access claims and coverage information over the phone, or if you're also a Humana member, access it online within our caregiver website MyHumana for Family and Friends.

Access plan information

Please ask your loved one to complete and return this consent form:

Consent for Release of Protected Health Information

English | Spanish

Once we've received the completed form, you will need to authenticate and then will be able to access claims and coverage information, for your loved, over the phone. If you are also a Humana member, you can access this information online within MyHumana for Family and Friends.

Share Plan Information

For faster service, fill out the online consent form by signing into MyHumana. Go to Accounts & Settings, and click Give Access.

Or,

Fill out and mail the paper form below:

Consent for Release of Protected Health Information

English | Spanish

Once we've received the completed form, your caregiver will need to authenticate and then will be able to access claims and coverage information over the phone. If your caregiver is also a Humana member, they can access your this information online within MyHumana for Family and Friends.