Receive your prescriptions by mail

Humana’s plans give you access to mail order pharmacies like RightSource®. When you choose RightSource Mail-Order Pharmacy to manage your medications, you can receive convenience, cost savings, and accuracy.

Start using RightSource Mail-Order Pharmacy, price out your medications, and order refills. Get Started with RightSource

Why use mail order pharmacies, like RightSource?

  • Convenience – Receive a three-month supply of medication with each order; so you only have to remember to renew four times a year.
  • Savings – With 90-day pricing, generic alternatives, and convenient mail order delivery, RightSource offers opportunities that may reduce your prescription drug costs.
  • Guidance – You can speak directly with a pharmacist or technician for assistance.
  • Service and Accuracy – Two RightSource pharmacists independently review each new prescription for accuracy and possible drug-to-drug interactions. RightSource foil-sealed containers add safety and security.

Check your plan benefits information for details about your pharmacy mail-order benefit.

Get started with RightSource

Visit to:

  • Sign up with RightSource
  • Price your medications
  • Order refills
  • View your order history and status
  • Check manufacturer recalls
  • Find medications that have become generic
  • Read mail-order FAQs

For more information, go to or call 1-800-379-0092. If you use a TTY, call 711. Representatives are available Monday through Friday 8 a.m. to 11 p.m., Saturday 8 a.m. to 6:30 p.m. Eastern time.

Specialty drugs – Specialty Pharmacies

Humana plans include coverage for specialty drugs and access to specialty pharmacies, like RightSource Specialty Pharmacy. For most Humana members, Humana's specialty pharmacy can handle therapies specifically developed for chronic or complex illnesses*. Members in Puerto Rico will need to use CVS/Caremark for specialty drugs.

RightSource Specialty offers personal guidance, confidential and safe delivery, concierge service, and more. RightSource Specialty currently supports members with the following conditions:

  • Hepatitis C
  • Multiple Sclerosis
  • Growth Hormone Imbalance or Disorder
  • Rheumatoid Arthritis
  • Psoriasis
  • Oral oncology

RightSource Specialty Pharmacy will also support additional therapies upon member request.

Members: If you choose RightSource Specialty Pharmacy, mail your new written prescription, payment, and a completed Member Registration and Order Form to: RightSource Specialty, P.O. Box 1017, Cincinnati, OH 45201-1017. A specialty care coordinator will contact you to arrange the delivery of your order.

Other specialty pharmacies are available in our network.

Member Registration and Order Form
(340 KB) Download PDF

Specialty drugs – CVS/Caremark Specialty Pharmacy – PUERTO RICO

280 Avenida Jesus T. Pinero, Suite B, Rio Piedras, PR 00927
Toll phone number: 787-759-4162
Toll fax number: 787-759-4161
Toll free phone number: 1-888-280-1190
Toll free fax number: 1-888-280-1191

CVS/Caremark Brochure
(340 KB) Download PDF

CVS/Caremark Puerto Rico Enrollment Form
(39 KB) Download PDF

Already a member?

We’re here to help.

Visit Service & Support
Custom build insurance plans so fit your budget and personalize with extras to suit family needs

Why choose Humana?

With an array of insurance options and extras, Humana lets you build a personalized plan to fit your life, budget, and family.

Find out more about the Humana difference (link opens in new window)