Rx Mentor program

Many of Humana's members currently take multiple medications prescribed by more than one doctor. As a result, the risks of drug/drug interactions, potential side effects, and higher prescription costs have increased.

Rx Mentor eligible members are now being provided one-on-one telephone consultations with a pharmacist, focusing on medication safety, lower-cost alternatives, and understanding health language.

Helping you get the most from your medications

RxMentor is provided at no additional cost1 and will assist eligible members in finding out more about their medications. This program helps participants:

  • Gain a better understanding of their medications
  • Benefit from one-on-one time with a pharmacist
  • Receive recommendations for prescription alternatives, if applicable

Members may receive additional consultations if the pharmacist determines follow-up consultations are necessary.

Consultations may include the following topics:

  • Medication adherence
  • Safety (possible interactions from taking multiple medications together)
  • Drug information and health language
  • Gaps in medication treatment
  • Possible medication alternatives

Who is eligible for the program?

Members who meet predetermined eligibility requirements or are referred from other Humana clinical programs may qualify for the RxMentor program. Once a Humana member becomes eligible for RxMentor, the member will receive a call from a Customer Care specialist or an introductory letter to schedule a phone consultation with a Humana-employed pharmacist. During this one-on-one consultation, the pharmacist will discuss the member's medications and explore cost-savings opportunities.

Learn More About RxMentor

Download a printable RxMentor brochure for quick reference.

RxMentor Brochure

(1.22 MB) Download PDF

English

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