The team includes clinical advisors — specially trained registered nurses who are transplant experts. It also includes claims representatives trained in transplant services. Since 1987, the transplant services team has guided thousands of members and their families — explaining benefit structures, helping members choose an in-network program from the National Transplant Network, and handling claims quickly and efficiently.
Work with your team to:
Transplant nurses serve as key clinical advisors in our transplant services team. You can rely on your transplant nurse to:
Humana's National Transplant Network (NTN) is a network of facilities with transplant programs that is available to Humana members. The NTN offers services for covered solid organ transplants as well as stem cell transplants. Here's how it works:
Learn more about NTN facilities and programs available in your area.
To reach our transplant team, call 1-866-421-5663. If you use a TTY, call 711. You'll connect with clinical advisors who are specially trained registered nurses, as well as claim specialists. Depending on your plan, coverage for transplant services, medications, pediatric programs, and covered dependents, may vary. The transplant services team will help you determine what your plan covers.
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