Contact Humana How can we help you today?

The following phone numbers are for Humana members. We welcome email communications from members, as well. For privacy reasons, please use the secure email feature in the Communications Center of MyHumana.

A company benefits administrator contacting Humana

Telephone customer care

To reach our Customer Care representatives, call the phone number on your Humana ID card or the number below. Only members of a Humana plan receive assistance.

Employer Group Plan Members: 1-800-4HUMANA (1-800-448-6262)

Send medical claims and correspondence

Use the address located on the back of your Humana ID card, or mail your claims or correspondence to:

Humana Correspondence Office
P.O. Box 14601
Lexington KY 40512-4601

Your information can also be faxed to 1-888-556-2128.

Group health policy
Understanding group health insurance plans and options

Contact Humana Corporate

Humana Inc.
500 West Main Street
Louisville, KY 40202
1-800-486-2620

Find the important and frequently used medical forms for Medicare members

Locate the forms you need

Browse the forms you need for medical, dental, life, spending account, and pharmacy claims.

Find your forms

Look up healthcare and health plan terms

From abrasion to X-ray, the Humana glossary offers explanations for common insurance and medical terms.

Browse our healthcare glossary