Prescriptions delivered to your home

Get started with RightSource® , Humana's prescription home-delivery service by mail. It’s the smart choice for convenience, cost savings, and accuracy. RightSource can help you price out your medications and order refills. Get Started with RightSource (link opens in new window) 

Get Started with RightSource Mail-Order Rx

Visit RightSource Mail-Order Rx to:

  • Learn how to get started
  • Price your medications
  • Order refills
  • View your order history and status
  • Learn about manufacturer recalls
  • Find out which medications have become generic
  • Read mail-order FAQs

For more information, visit RightSource Mail-Order Rx or call 1-800-379-0092. If you use a TTY, call 711. Representatives are available Monday through Friday 8 a.m. to 11 p.m., Saturday 8 a.m. to 6:30 p.m., EST.

Specialty drugs — RightSource Specialty

For most Humana members, Humana's specialty pharmacy handles specialized therapies developed for chronic or complex illnesses. Members in Puerto Rico will need to use CVS/Caremark for specialty drugs.

Get Started with RightSource Specialty offers personal guidance, confidential and safe delivery, concierge service, and more. RightSource Specialty currently supports members with the following conditions:

  • Hepatitis C
  • Multiple Sclerosis
  • Growth Hormone Imbalance or Disorder
  • Rheumatoid Arthritis
  • Psoriasis
  • Condition being treated with Oral Oncology

We will also support additional therapies upon a member's request.

Members: Mail your new written prescription, payment and a completed Member Registration and Order Form to

RightSource Specialty
P.O. Box 1017
Cincinnati, OH 45201-1017

A specialty care coordinator will contact you to arrange the delivery of your order.

Member Registration and Order Form
(340 KB) Download PDF

For more information,  Visit RightSource Mail-Order Rx or call RightSource Specialty at 1-800-486-2668.

If you use a TTY, call 711. Get Started with RightSource Specialty care coordinators are available Monday through Friday, 8 a.m. to 8 p.m., Saturday 8 a.m. to 6 p.m., Eastern time.

Specialty drugs — CVS/Caremark Specialty Pharmacy — PUERTO RICO
280 Avenida Jesus T. Pinero, Suite B, Rio Piedras, PR 00927
Toll Phone #: 787-759-4162 & Toll Fax #: 787-759-4161
Toll Free Phone #: 888-280-1190 & Toll Free Fax #: 888-280-1191

CVS/Caremark Brochure
(340 KB) Download PDF

CVS/Caremark Puerto Rico Enrollment Form
(39 KB) Download PDF

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