Three ways to use your card
Using your HumanaAccess Card is easy. Note, though, as of January 1, 2011, over-the-counter (OTC) medications such as pain relievers, cough syrup, and allergy medicines require a prescription to be eligible for reimbursement from an FSA or PCA. The HumanaAccess Card cannot be used to purchase OTC medications.
At the doctor's office
Usually, you wait until your claim is processed before paying for doctor's visits. Then, simply call the doctor's office and provide your card number and expiration date or write the number on the bill and return it.
Some doctors may request payment at the time of your visit. If this happens, just use your HumanaAccess
Card to make the payment. Or you can pay another way and then request reimbursement.
At the pharmacy
Here are a few tips to simplify pharmacy transactions:
Present your card for payment or swipe it through the credit card machine
- Select "credit" for your transaction
- If you're asked for a PIN, select "cancel"
Note: With an FSA or PCA, you can't use the card to pay expedited shipping and handling fees for online or mail-order prescriptions.
As your member ID card
Most of the time, the HumanaAccess Card is also your member ID card, providing convenient access to both spending account funds and member information on one card.