Using your HumanaAccess Card is easy. Note, though, as of January 1, 2011, over-the-counter (OTC) medications such as pain relievers, cough syrup, and allergy medicines require a prescription to be eligible for reimbursement from an FSA or PCA. The HumanaAccess Card cannot be used to purchase OTC medications.
Usually, you wait until your claim is processed before paying for doctor's visits. Then, simply call the doctor's office and provide your card number and expiration date or write the number on the bill and return it.
Some doctors may request payment at the time of your visit. If this happens, just use your HumanaAccess Card to make the payment. Or you can pay another way and then request reimbursement.
Here are a few tips to simplify pharmacy transactions:
Note: With an FSA or PCA, you can't use the card to pay expedited shipping and handling fees for online or mail-order prescriptions.
Most of the time, the HumanaAccess Card is also your member ID card, providing convenient access to both spending account funds and member information on one card.
Here are some Humana tools that may be useful to members who have a HumanaAccess Card.
With MyHumana Mobile, you can check your PCA balance on your mobile device. Use your existing MyHumana sign-in information to access this and more at m.humana.com
* This webpage is not a complete disclosure of plan qualifications and limitations. Before applying for coverage, please refer to the Regulatory Pre-enrollment Disclosure Guide for a description of plan provisions which may exclude, limit, reduce, modify or terminate your coverage.
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