Checking on your claims

It’s easy to see how you use your Humana plan. Wondering what the status of a claim is? Want to know how much out of pocket cost you have for that visit to the doctor? Don’t stress about it. Just log-in to MyHumana and view your claims history, coverage and spending.

Log-in to view your claims now(link opens in new window) 

What is a claim?

According to, it is a request for payment that you or your health care provider (such as a doctor, or hospital) submits to your health insurance when you receive items or services you think are covered.

Step by step: How to view your claims on your computer

1. Sign in to your MyHumana account from This will bring you to your personal dashboard.

2. Select ‘Claims.’

3. Your ‘Claims’ page opens to your recent medical claims. You have the options to:

  1. Select another member on your plan
  2. See other types of claims
  3. Search for claims by date or number
  4. View your year-to-date summary

4. You also have the option to download your claims into a spreadsheet.

5. Select the claim number to see details about the claim, such as how much your doctor billed, what Humana paid and what you need to pay on that claim.

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