Taking your medicine

Your doctor prescribed your medicine to help keep you healthy, but if you aren't taking your medicines exactly as your doctor said you should, they won't work as well. Missing even 1 dose per week can affect how well your medicine works.

Help with remembering

Humana offers helpful online tools to help keep you on track with your medicine. You can sign up at Humana.com and we’ll guide you through each step.

Visit Humana.com

To get refill reminder text alerts:

  • 1. Sign in to MyHumana
  • 2. Go to "My Profile"
  • 3. Select "Manage My Mobile Number" and "Alerts"
  • 4. Register your mobile phone number (your number will appear automatically if you've already registered)
  • 5. Sign up for refill reminder text alerts

To get daily reminder texts through the MyHumana mobile app:

  • 1. Open your MyHumana mobile app on your smartphone
  • 2. Choose "Doctors & Drug Tools"
  • 3. Select "Medication Reminders"
  • 4. Create a new reminder

Staying organized

  • Put your medicine in a safe and convenient spot where you're sure to see it, like on your nightstand or kitchen counter.
  • Take your medicine at the same time as you do another daily activity, like brushing your teeth in the morning or eating breakfast.
  • Pick a specific time to take your medicine and set an alarm. If you take a medicine more than once a day, set multiple alarms.
  • Use a pillbox to organize your pills by the time of day or days of the week.
  • Add a sticker or place an X on your calendar on days when you're supposed to take your medicine.
  • Arrange for a friend or loved one to give you a friendly reminder to take and refill your medicine.
  • Order your refills several days early so you'll have your medicine before you run out. And ask your pharmacist whether the pharmacy can remind you when you’ll need a refill.

Managing costs

Paying for medicine can sometimes be a challenge. Learn tips and resources for saving money on your medicines.


  • If you're taking a name-brand medicine, talk to your doctor about lower-cost options like generics or alternatives. Generics are as safe and effective as your name-brand medicine. In fact, they are identical in dose, form, safety, strength and quality. Sign in to MyHumana and go to Maximize Your Pharmacy Benefit to see if there is an alternative to your name-brand medicine in your plan.
  • Make sure your doctor knows about all the prescriptions and over-the-counter medicines you take. If you have more than one doctor, they might not be aware of all the medicines you take. It's possible you could be taking two medicines for the same treatment and spending extra money.
  • Shop around. Prices may be different depending on which pharmacy you use. Use Humana's Drug Pricing tool to find out how much your medicine will cost at a network pharmacy.
  • Use network pharmacies. If you choose a pharmacy that isn't in Humana's network, none of your benefits will be applied to your prescription. That means you'll have to pay for your medicine out of pocket. Use the Pharmacy Finder tool to find a pharmacy in your plan's network.
  • You may have preferred cost-sharing pharmacies within your network depending on your plan. You can find out if a pharmacy offers preferred cost-sharing by looking in your Annual Notification of Change or your Evidence of Coverage documents.
  • Consider a mail delivery pharmacy. Many maintenance medicines can be less expensive if you buy them in 3 month supplies through the mail. If Humana Pharmacy® mail delivery pharmacy offers preferred cost-sharing on your plan, your benefits may include $0 copays for Tier 1 generic maintenance medicines. To get started, visit HumanaPharmacy.com. Other mail delivery services may be available in your network.
  • Call Humana's Health Planning and Support line at 1-800-491-4164 to see if there are any financial assistance programs you may qualify for.
Paying for medicine can sometimes be a challenge. Learn tips and resources for saving money on your medicines.
Missing even 1 dose per week can change how well your medicine works.


  • Don't spread out your doses to save money. You should always take your medicine as often as your doctor instructed. Missing even 1 dose per week can change how well your medicine works.
  • Don't split pills. Most medicines come in different strengths and your doctor chose your dose for a reason. Splitting pills could also cause side effects or affect how well your medicine works.
  • Don't stop taking your medicines unless your doctor tells you to stop.
Missing even 1 dose per week can change how well your medicine works.

Dealing with side effects

Give your body time to adjust

Side effects may not last long. Your body just needs to adjust to the medicine. If you take less of your medicine or take it less often because of side effects, it could take even longer for your body to get used to it. Stick with your medicine unless side effects become severe. In that case, contact your doctor right away.

Not all medicines work well together, even if they work well on their own. What you are feeling may not be a side effect of one medicine—it could be your medicines reacting to each other. This is why it's important to make sure your doctor and pharmacist know all the medicines you take, including over-the-counter products like pain relievers. Herbal medicines and vitamin supplements can also react with your medicine.

Do you have more than one condition or illness?

Your doctor prescribed your medications with your condition in mind. But if you don't tell your doctor all of your conditions, he or she may prescribe a medicine that doesn't interact well with other conditions you might have. Make sure your doctor and pharmacist know about all your conditions before you take a new medicine.

Some medications might not mix well with common foods you eat

Ask your doctor or pharmacist whether this could be a problem for your medicine. Learn about common food and drug interactions

Take the right medicine, at the right time, in the right amount

Knowing the right way to take your medicine could reduce side effects. For example, your medicine may need to be taken when you eat or taken at a certain time of day. If you aren't sure about the best way to take your medicine, ask your doctor or pharmacist.

Following instructions

Don't guess when it comes to instructions. Your doctor or pharmacist will be glad to make sure you have the correct instructions on how to take your medicine. Call them right away if you have questions about your medicine.

Getting transportation

There may be resources available to you if you are having trouble getting to the pharmacy to refill your medicines. Call 1-800-491-4164, and let the on-call nurse help you.

Enjoying your benefits

Remember to use your Humana ID card every time you pick up your medicine at the pharmacy. This keeps your information up to date and lets the pharmacist check to make sure you're not at risk for any harmful interactions between your medicines.

The pharmacy network and/or provider network may change at any time. You will receive notice when necessary.

Humana’s pharmacy network, for both the Humana-Walmart and Humana-Preferred prescription drug plans, offers limited access to pharmacies with preferred cost sharing in urban areas of AL, CA, CT, DC, DE, GA, IA, IL, IN, KY, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NH, NJ, NY, OH, OR, PA, RI, SC, SD, TN, VA, VT, WA, WV, WY; suburban areas of AZ, CA, CT, DE, HI, IL, IN, MA, MD, ME, MI, MN, MO, MT, ND, NH, NJ, NY, OH, OR, PA, PR, RI, VT, WA, WV; and rural areas of AK, DC, IA, MN, MT, ND, NE, SD, VT, WY. There are an extremely limited number of preferred cost share pharmacies in urban areas in the following states: CT, MA, MI, MO, MS, NC, NY, OH, RI, SC and VT. The lower costs advertised in our plan materials for these pharmacies may not be available at the pharmacy you use. For up-to-date information about our network pharmacies, including pharmacies with preferred cost sharing, please call Customer Care at 1-800-281-6918 (TTY: 711) Monday – Sunday, 8 a.m. – 8 p.m., or consult the online pharmacy directory at Humana.com.

1*Humana Pharmacy mail delivery shipments for new prescriptions are typically received within 7-10 days from the date of your order and in 5-7 days for a refill. If you don’t receive your shipment within this time frame, call 1-800-379-0092 (TTY: 711). Humana Pharmacy is available Monday – Friday, 8 a.m. – 11 p.m., and Saturday, 8 a.m. – 6:30 p.m., Eastern time.

Pharmacy mobile app

Are you a patient of Humana Pharmacy?

If you’re a patient of Humana Pharmacy, you can refill prescriptions and make payments online—even from your smartphone with the Humana Pharmacy mobile app!

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