Notice of Non-Discrimination

Learn more about Humana’s non-discrimination disclosure.

Committed to creating an accessible environment without discrimination

Humana Inc. and its subsidiaries comply with applicable Federal civil rights laws and do not discriminate or exclude people because of their race, color, religion, gender, gender identity, sex, sexual orientation, age, disability, national origin, military status, veteran status, genetic information, ancestry, ethnicity, marital status, language, health status, or need for health services. Humana Inc.:

  • Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats).
  • Provides free language assistance services to people whose primary language is not English, which may include:
    • Qualified interpreters
    • Information written in other languages.

If you need reasonable modifications, appropriate auxiliary aids, or language assistance services contact 877-320-1235 (TTY: 711). Hours of operation: 8 a.m. – 8 p.m., Eastern time. 

If you believe that Humana Inc. has not provided these services or discriminated on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, age, disability, national origin, military status, veteran status, genetic information, ancestry, ethnicity, marital status, language, health status, or need for health services, you can file a grievance in person or by mail or email with Humana Inc.’s Non-Discrimination Coordinator at:

P.O. Box 14618, Lexington, KY 40512-4618
877-320-1235 (TTY: 711)
accessibility@humana.com .

If you need help filing a grievance, Humana Inc.’s Non-Discrimination Coordinator can help you. 

You can also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf opens in new window , or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, S.W., Room 509F,
HHH Building Washington, D.C. 20201
800-368-1019, 800-537-7697 (TDD).

California members:

You can also file a civil rights complaint with the California Dept. of Health Care Services, Office of Civil rights by calling 916-440-7370 (TTY: 711), emailing Civilrights@dhcs.ca.gov, or by mail at: 

Deputy Director, Office of Civil Rights
Department of Health Care Services
P.O. Box 997413,
MS 0009, Sacramento, CA 95899-7413

Complaint forms available at: http://www.dhcs.ca.gov/Pages/Language_Access.aspx opens in new window . 

Non-discrimination notices for Humana providers

Non-discrimination notice for Humana Medicaid

Non-discrimination notice for Humana Medicare-Medicaid

Notice of Availability – Auxiliary Aids and Services Notice for Humana Providers

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